Interview kit: Retail Security Officer at Andy Frain Services

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

How you patrol and secure doors, windows, and gates
Handling alarms, theft risk, and orderly floors
First aid or calling paramedics in an emergency

Fit summary

Fits candidates who stay alert on foot in a retail site, enforce access calmly, and report issues clearly for Andy Frain’s Geneva, IL assignment.

Day in the role

As a Retail Security Officer for Andy Frain Services you patrol the store, lock and check doors and exits, watch entrances, and authorize who comes and goes. You circulate among shoppers and staff, answer alarms, check disturbances, and call for medical help when needed.

FAQ from this listing

Is this remote?

No. The listing is on-site in Geneva, Kane County, Illinois.

What does the job mainly involve?

Patrol, access control, order on the floor, and responding to alarms or medical needs.

What training resources are listed?

HubSpot Academy sales certifications (free) and Saylor Academy business courses (free).

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

Lock doors and gates of entrances and exits to secure buildings.
Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
Respond to medical emergencies by administering basic first aid or by obtaining assistance from paramedics.
Answer alarms and investigate disturbances.
Circulate among visitors, patrons, or employees to preserve order and protect property.
Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.

O*NET source

Company facts (cached)

Website: andyfrainservices.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Retail Security Officer at Andy Frain Services in Geneva, Kane County About This Position We are seeking a dedicated Retail Security Guard to join our team at Chicago Premium Outlets – Aurora, IL. As a full-time employee, you will be responsible for ensuring the safety and security of customers, employees, and vendors within the retail environment. Core Duties Monitor store premises for suspicious activities and ensure compliance with company policies and procedures. Respond to emergencies and assist in resolving conflicts between customers or staff members. Patrol designated areas, including parking lots and stores, to prevent theft and vandalism. Interact professionally with customers and employees while maintaining a vigilant watch for potential security threats. Document incidents and maintain accurate records of daily activities. What You Bring A strong attention to detail and the ability to remain alert in high-pressure situations. Professionalism and a commitment to customer service. Basic knowledge of security protocols and procedures. The ability to work flexible shifts, including evenings and weekends. Working at Andy Frain Services At Andy Frain Services, we value our team members and provide a supportive environment where you can grow both personally and professionally. Our full-time position offers a competitive hourly wage of $16.50 per hour and includes two shift options: 1) 12:00 PM to 8:00 PM; 2) 4:00 PM - 12:00 AM. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. We look forward to hearing from you!

Full job on Get A Job.AI

Questions to ask them

What does success look like in the first 90 days for this role?
How is the team structured, and who would I work with most?
What tools and systems does this role use daily?
Is the work primarily based in Geneva, Kane County, hybrid, or fully remote?

Retail Security Officer