Print / Save PDF Back to job

Retail Operations Director, EMEA

Skims · London Office, London, United Kingdom

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Be ready to walk through EMEA retail ops ownership: store or channel network design, labor and inventory discipline, and how you run weekly operating rhythms. Prepare one concrete example of fixing a regional fulfillment or CX failure, and questions that clarify Skims’ London office remit versus other markets—without assuming unstated employer facts.

Fit summary

Strong fit if you have senior multi-country retail operations experience and can lead from a London base. Employer data in this package is sparse/misaligned (medical SKIMS wiki vs fashion retail name), so validate company, team, and scope directly in process.

Day in the role

As Retail Operations Director, EMEA at Skims in London, a typical day centers on multi-market retail performance: partnering with store and channel leads on KPI reviews, inventory and fulfillment readiness, and service standards across the region. Expect cross-functional huddles on launches and promotions, issue triage on ops bottlenecks, and clear escalation to global leadership—grounded in the title’s operations-and-region scope rather than unverified company playbooks.

FAQ from this listing

Is this role remote?

No—the listing marks remote as 0 and places the job at the London office.

What do we actually know about the employer from this data pack?

Little that is job-reliable: the pack’s company summary describes a Srinagar medical institute (1977), while news/sentiment items are mostly unrelated. Confirm employer identity on the real careers site.

Are certifications required?

No certification family or resources were provided for this occupation pack.

Company facts (cached)

Website: skims.ac.in

Sher-i-Kashmir Institute of Medical Sciences, often abbreviated as SKIMS, is a government medical institute and tertiary-care teaching hospital located at Soura in Srinagar, in the Indian Union territory of Jammu and Kashmir. The institute functions under a special legislative framework and is governed by a Governing Body chaired by the Chief Minister of Jammu and Kashmir.

Public cache only — not an employee review.

Role overview (listing rewrite)

Skims is hiring a Retail Operations Director, EMEA for its London Office in London, United Kingdom. This full-time senior leadership position directs retail operations strategy and delivery across Europe, the Middle East and Africa. About the Role In the Retail Operations Director, EMEA post based at our London Office, you will set and execute the operational agenda for Skims owned stores and concession sites throughout EMEA. You will champion commercial results, day-to-day excellence, guest experience and infrastructure that can grow with the business, while staying fully aligned with global brand standards. Working side by side with Global Retail, Merchandising, Planning, HR, Finance and Store Development colleagues, you will keep every direct point of sale running efficiently and profitably. You will also establish and coach a strong regional retail organisation and help open new markets as expansion continues. Core Duties Shape and implement operational strategy for owned retail stores and concessions across Europe, the Middle East and Africa Drive commercial performance, operational standards, customer experience and scalable systems throughout the region Collaborate with Global Retail, Merchandising, Planning, HR, Finance and Store Development so EMEA locations run efficiently, profitably and on brand Recruit, develop and lead a high-calibre regional retail team Support market-entry projects and accelerated growth while maintaining consistent excellence What You Bring Substantial senior experience directing multi-market or multi-country retail operations, ideally with EMEA exposure Proven ability to improve commercial outcomes, operational process and guest experience at scale Skill in building and coaching high-performing retail teams across several geographies Comfort partnering with cross-functional global teams on merchandising, planning, people, finance and store development matters Strong commercial judgement and the capacity to deliver profitable, brand-consistent points of sale Willingness to work from the London Office, London, United Kingdom in a full-time on-site capacity About Skims Skims creates contemporary underwear, loungewear, shapewear and everyday essentials that combine technical comfort with elevated design. As a global apparel brand operating at the meeting point of culture, innovation and commerce, Skims values creativity, collaboration and operational excellence. We foster an inclusive, high-performance setting where ambitious, curious and values-led people can produce their strongest work. Headquarters…

Full job on Get A Job.AI

Questions to ask them

Generated for personal interview prep · 2026-07-14 UTC · getajob.ai