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Be ready to walk through how you qualify a buyer, explain common loan types in plain language, handle rate/fee questions without overpromising, and describe pipeline follow-up. Expect scenarios on compliance, referrals with realtors, and why Truist’s full-bank platform (mortgage plus broader retail/commercial products) matters in Gwinnett County.
Strong fit if you like local, relationship-driven home-lending sales at a large Southeast bank brand, on-site in Suwanee/Gwinnett, and are comfortable with process-heavy, regulated consumer conversations rather than remote or pure operations work.
As a Retail Mortgage Loan Originator at Truist in Suwanee, a typical day centers on helping consumers explore and apply for home loans: intake of borrower goals and financials, product education, application prep, and coordination with underwriting, processors, and local real-estate partners. You represent Truist’s mortgage offering in a branch/community setting—follow-ups, rate and status conversations, and pipeline hygiene—rather than pure desk underwriting or back-office credit decisioning.
Focus on consultative sales, mortgage product literacy, compliance-minded documentation, and CRM discipline. Free training aligned to retail sales:
No—the listing flags remote as off; expect in-market work tied to Suwanee, Gwinnett County, Georgia.
Truist’s bank suite includes mortgage among consumer and commercial products, with a large branch footprint after the BB&T–SunTrust combination (see Wikipedia).
CERTS points to HubSpot Academy sales certifications (free) and Saylor Academy business courses (free) under the Retail Sales Workers family.
Website: truist.com
Truist Financial Corporation is an American bank holding company headquartered in Charlotte, North Carolina. The company was formed in December 2019 as the result of the merger of BB&T and SunTrust. Its bank operates 1,928 branches in 15 states and Washington, D.C., offering consumer, commercial, and investment banking, securities brokerage, asset management, mortgage, and insurance products and services. It is the tenth-largest bank in the United States, with $523 billion in assets.
Public cache only — not an employee review.
Retail Mortgage Loan Originator at Truist in Suwanee, Gwinnett County Role Overview The Retail Mortgage Loan Originator position at Truist offers a full-time opportunity to join our team. This role is based in Suwanee, Gwinnett County, and requires no remote work. Day-to-Day Responsibilities Assessing loan applications from potential borrowers Providing financial advice and guidance to customers Collaborating with underwriters and closing teams to ensure smooth processing of loans Maintaining a high level of customer service and satisfaction Staying updated on mortgage regulations and industry trends Requirements Minimum 2 years of experience in retail mortgage lending or related field Strong communication and interpersonal skills Proficiency with Microsoft Office Suite and loan origination software Prior experience with underwriting, closing, and funding processes preferred Must have a valid state license to originate mortgages (if required) Working at Truist At Truist, you'll be part of a dynamic team committed to providing exceptional service. Our culture values innovation, collaboration, and growth. We offer competitive compensation packages and opportunities for advancement. Next Steps If you're ready to take on this exciting challenge, click the Apply Now button at the top or bottom of this page. After completing your application, you'll be invited to create a profile that will allow you to track your application status and any communications from Truist. Already have an account? Log in to check your application status. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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