Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Be ready to discuss leading a floor team, handling peak traffic, and protecting brand experience. Ask how CSC Generation’s acquired brands (for example Backcountry) share playbooks, KPIs, and people practices across stores.
Strong fit if you lead retail teams in-person in Scottsdale and can operate inside a multi-brand home/lifestyle platform. Thin public culture data means you should probe leadership norms and escalation paths in interview.
As Retail Lead for CSC Generation in Scottsdale, a typical day centers on floor leadership for a home/lifestyle retail brand: opening readiness, coaching associates, resolving customer issues, watching conversion and recovery, and coordinating with brand ops so store standards match the company’s multi-brand retail model.
Prioritize retail leadership basics: coaching, visual merchandising, inventory discipline, and customer recovery. No occupation family or cert resources were supplied for this listing.
No. The listing is on-site in Scottsdale, AZ (remote flag is 0).
It operates and acquires consumer home and lifestyle retail brands; recent coverage includes its Backcountry acquisition.
No salary figures or Glassdoor/Indeed ratings are in the provided data, so none are shown.
Website: contactout.com
Public cache only — not an employee review.
Retail Lead (Sur La Table) | Cscgeneration-2 | Scottsdale, AZ About the Role As a Retail Lead at Sur La Table, you will play a crucial role in driving sales and operational success within our retail store. You will lead the sales floor as Manager on Duty (MOD), provide coaching to team members, and ensure exceptional customer experiences. This leadership position supports the General Manager or Store Manager in achieving key objectives. Lead the sales floor and oversee daily operations as MOD Provide in-the-moment coaching and feedback to elevate performance and team engagement Communicate performance issues directly to the General Manager/Store Manager Support onboarding, training, and development of new associates What You'll Do Your responsibilities will include: Create memorable, educational experiences that inspire repeat visits and brand loyalty Represent Sur La Table’s brand and culture by delivering exceptional customer service Ensure smooth daily operations and maintain a #bestincenter customer experience Support the General Manager/Store Manager in achieving sales and operational goals What You Bring To succeed in this role, you should possess: Strong leadership and coaching skills to inspire team members Excellent communication and interpersonal skills for customer interaction A passion for retail and a deep understanding of the culinary industry The ability to work effectively under pressure and manage multiple tasks simultaneously About the Company Cscgeneration-2 is seeking an experienced Retail Lead for our Sur La Table store in Scottsdale, AZ. With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers a unique blend of premium-quality goods and culinary expertise. Our mission is to inspire customers through cooking and sharing good food. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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