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Be ready to discuss de-escalation, boundaries with residents, documentation habits, and collaboration with case managers. Expect scenario questions on safety, fair housing norms, and how you balance empathy with program rules at a PATH residential site.
Strong fit if you want hands-on residential work with a mission-driven homeless-services nonprofit, can work on-site in Santa Clara County, and prefer coordination and resident support over purely clinical caseloads. Thin public employer-review data; rely on PATH’s mission fit and your residential experience.
As Residential Coordinator at PATH’s Evans Lane program, a typical day centers on supporting residents in temporary or transitional housing: check-ins, coordinating services and referrals, documenting incidents and case notes, liaising with case managers and community partners, and keeping the site safe, orderly, and aligned with PATH’s housing-first practices.
No. The listing is for Santa Clara County and is not remote.
PATH (People Assisting the Homeless) provides housing, shelter, and outreach services; more at epath.org.
No verified salary bands or review scores are in the source data for this posting.
Website: epath.org
Public cache only — not an employee review.
Join PATH (People Assisting the Homeless) as a Residential Coordinator at our Evans Lane location in San Jose, serving Santa Clara County, where you'll help individuals transition from homelessness to stable housing and achieve lasting independence. About the Role As a Residential Coordinator with our Interim Housing Services team, you'll work directly with residents rebuilding their lives after experiencing homelessness. Your role bridges case management services, housing stability, and community resources—ensuring residents have the support needed to maintain their homes and achieve long-term stability. Driving is an essential function of this position. What You'll Do Guide residents through move-in processes and help them adjust to their new housing Act as a primary point of contact between residents and their assigned case management teams Conduct regular wellness checks and unit inspections to ensure housing quality and resident well-being Address urgent housing-related concerns and respond to emergencies during and outside business hours Connect residents with community resources and services that remove barriers to stability Develop working knowledge of homelessness, common housing challenges, and available community programs Educate residents and case managers on lease terms, tenancy obligations, and tenant rights Document case notes, update HMIS and Salesforce systems, and maintain compliance records Prepare reports on client outcomes and track progress through follow-up support What We're Looking For Analytical mindset with strong attention to detail—you notice patterns and communicate them clearly Genuine collaboration skills and ability to work well with diverse teams and individuals Clear communicator, both verbally and in writing Self-starter who takes initiative and problem-solves creatively Strong critical thinking and ability to evaluate situations logically Commitment to professional ethics, integrity, and maintaining appropriate boundaries Preferred: Two years of experience in human services, social services, or related field All experience levels encouraged to apply Mandatory Requirements Proof of work authorization in the United States CPR/First Aid certification (or willingness to obtain) Pass tuberculosis screening, background check, and drug screening Valid driver's license and reliable personal transportation Proof of vehicle insurance and ownership Ability to qualify for PATH's insurance coverage About PATH Since 1984, PATH has developed innovative solutions to end homelessness across California.…
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