Reservationist

Join JAUNT, Inc. as a Reservationist and be the vital connection between our community and reliable transportation. This full-time position in Monticello, Charlottesville City puts you at the heart of trip scheduling and passenger service, ensuring eligible riders can easily book the transportation they need.

About the Role

As a Reservationist with JAUNT, Inc., you'll manage passenger reservations and serve as the primary contact for riders seeking transportation services. You'll use our reservation system to process requests, verify eligibility, and deliver the trip information passengers rely on to plan their travel. Your attention to detail and customer-focused approach will directly impact the quality of service we provide across our network.

What You'll Do

• Answer incoming calls from passengers and gather all essential trip details for accurate reservation processing
• Verify passenger eligibility and collect required information to schedule trips appropriately
• Enter and maintain reservation data with precision to ensure reliable service delivery
• Provide comprehensive system information to current riders, new applicants, and prospective passengers
• Address passenger inquiries about routes, schedules, and how to access JAUNT, Inc. transportation services
• Manage a steady flow of reservations while maintaining accuracy and courteous communication

What We're Looking For

• Organized, detail-focused professional with reliable attendance and strong work ethic
• Excellent listening and communication skills for phone-based customer service
• Comfort with computer systems and reservation software platforms
• Ability to handle multiple passenger requests efficiently and courteously
• Genuine interest in serving our community and expanding transportation access
• Availability for full-time hours on an established schedule

About JAUNT, Inc.

JAUNT, Inc. is a community-based transportation provider dedicated to connecting residents of the Charlottesville area with dependable transit solutions. We serve Monticello, Charlottesville City, and surrounding regions, prioritizing accessibility and service reliability for the passengers we serve.

How to Apply

To apply for this Reservationist position, submit your application and resume through this listing.