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Best fit for detail-oriented customer-care professionals comfortable with regulated healthcare supply chains, structured systems, and on-site Atlanta work supporting Cardinal Health’s distribution customers.
As a Representative II in Customer Care Order Placement at Cardinal Health, a typical day centers on receiving and entering orders for pharma and medical products, checking product codes and ship-to details, resolving placement issues with customers and internal teams, and documenting status so distribution partners get accurate fulfillment data.
Prioritize order-system navigation, medical/pharma SKU literacy, clear phone and written communication, and careful documentation. No cert family or cost list was provided for this occupation.
The listing marks remote as off; expect Atlanta, Fulton County, Georgia on-site unless the employer states otherwise.
It distributes pharmaceuticals and medical products and manufactures selected medical and surgical goods, serving a large U.S. healthcare network (see Wikipedia).
Accurate intake and placement of customer orders so inventory and logistics teams can fulfill correctly.
Website: cardinalhealth.com
Cardinal Health Technologies, LLC doing business as Cardinal Health, is an American multinational health care services company, and the 15th highest revenue generating company in the United States. Headquartered in Dublin, Ohio, the company specializes in the distribution of pharmaceuticals and medical products, serving more than 100,000 locations. The company also manufactures medical and surgical product, including gloves, surgical apparel, and fluid management products. In addition, it operates one of the largest networks of radiopharmacies in the U.S. Cardinal Health pr…
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Representative II, Customer Care Order Placement at Cardinal Health - Atlanta, Fulton County What This Role Involves This position involves handling customer care order placement inquiries and ensuring a high level of customer satisfaction. You will be responsible for accurately processing orders, resolving customer issues, and providing exceptional service to customers. Core Duties Maintain accurate records of all customer interactions and order placements. Resolve customer inquiries and complaints in a timely manner. Process orders accurately and efficiently, ensuring compliance with company policies and procedures. Participate in mandatory new hire training during Monday-Friday, 8:00am-5:00pm EST. After completing training, participate in a shift bid to determine your schedule based on business needs. Work flexible hours between 8:00am-9:00pm EST and may include Saturday hours. Who We're Looking For We are seeking candidates who have a strong customer service background, excellent communication skills, and the ability to work in a fast-paced environment. Experience with order processing or similar roles is preferred but not required. A high school diploma or equivalent is necessary. Working at Cardinal Health Cardinal Health offers a supportive work environment where you can grow your career while making a difference in the lives of others. We provide competitive compensation and benefits packages, including health insurance, retirement plans, and opportunities for professional development. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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