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Prepare concrete examples of remote prioritization, difficult calls, and multi-party coordination. Ask how Sedgwick defines “housing” outcomes for this role, which systems you will use, and how success is measured in the first 90 days.
Strong fit if you are organized, calm under volume, and effective fully remote. Location reference is Birmingham, UK area; the post is remote. Thin public data on this specific Sedgwick team—clarify scope and caseload in interview.
As a Remote Housing Coordinator at Sedgwick, a typical day centers on case-style coordination from home: tracking housing needs, following up with claimants or partners by phone/email, updating records, and escalating blockers. Expect structured queues, documentation discipline, and clear handoffs rather than on-site property work.
The listing flags remote work; confirm hours, equipment, and any rare travel with the recruiter.
Supplied location data points to Birmingham, West Midlands, England, United Kingdom, while the posting text also notes Birmingham, Jefferson County—ask which market and time zone apply.
No certification family or resources were provided for this listing.
Website: sedgwick.com
Sedgwick is a city in Harvey and Sedgwick counties in the U.S. state of Kansas. As of the 2020 census, the population of the city was 1,603.
Public cache only — not an employee review.
Retail Banking & Financial Services - Remote Housing Coordinator at Sedgwick in Birmingham, Jefferson County What This Role Involves The role of a Remote Housing Coordinator at Sedgwick involves managing and coordinating housing-related services for clients. You will be responsible for ensuring that all housing needs are met efficiently and effectively. This includes liaising with various stakeholders, including clients, landlords, and internal teams to resolve any issues promptly. What You'll Do Assist in the identification of suitable housing options for clients based on their specific needs and preferences. Coordinate with landlords and property managers to ensure properties meet client requirements and are available within specified timeframes. Provide support to clients throughout the relocation process, offering guidance and resources as needed. Maintain accurate records of all housing-related transactions and communications for compliance and reporting purposes. Collaborate with cross-functional teams to ensure seamless service delivery and client satisfaction. What We're Looking For To succeed in this role, you should have excellent communication skills, both written and verbal. A background in customer service or a related field is highly desirable. Experience in the housing industry or with relocation services would be beneficial but not mandatory. A minimum of 1-2 years of experience in a similar role. Strong organizational and time management skills to handle multiple tasks efficiently. Proficiency in Microsoft Office Suite, particularly Excel and Word. A valid driver’s license and access to a reliable vehicle for occasional site visits (if required). About Sedgwick Sedgwick is committed to making a positive impact on the lives of people facing the unexpected. With over 33,000 colleagues worldwide, we offer a supportive and caring culture that values work-life balance. Our employees enjoy numerous benefits, including competitive salaries, comprehensive health insurance, and opportunities for professional growth. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Join Sedgwick today and experience a fulfilling career with us!
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