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Be ready to walk through a customer enquiry you resolved calmly, how you learn a new branch’s processes fast, and how you protect customer details under pressure. Ask how relief rosters and Modbury/Adelaide coverage work in practice.
Strong fit if you like face-to-face banking, can jump between branches without much notice, and stay accurate with cash and compliance. Less ideal if you need a fixed desk or fully remote work.
As a Relief Customer Advisor for Bendigo Bank in Modbury/Adelaide, your day is branch cover: open the floor, greet customers, handle everyday banking, payments, and product queries, then hand complex cases to permanent staff. Expect rostered shifts across sites, end-of-day balancing, and clear notes so the next advisor can pick up smoothly.
No. The listing is on-site in the Adelaide/Modbury area.
You cover Customer Advisor shifts when branches need temporary support, often across more than one site.
Adelaide CBD is listed, with Modbury noted in the title; expect South Australian branch locations rather than work-from-home.
Bendigo Bank | Adelaide CBD, Adelaide About This Position We are seeking a Relief Customer Advisor to join our team at Bendigo Bank in Modbury. As a Relief Customer Advisor, you will be responsible for providing exceptional customer service across multiple branches, assisting customers with their banking needs and ensuring a positive experience every time they visit us. Responsibilities Provide excellent customer service to a diverse range of customers in branch environments Assist customers with various banking transactions including account inquiries, payments, transfers, and more Use your knowledge of banking products to recommend suitable solutions for our customers’ needs Ensure all interactions are conducted in a professional manner, adhering to Bendigo Bank’s service standards and policies Support the team by covering shifts as needed when regular staff are unavailable or on leave What You Bring A genuine passion for customer service and a commitment to delivering exceptional experiences Strong communication skills with the ability to engage effectively with customers from all walks of life Basic knowledge of banking products and services, or willingness to learn quickly on the job The capacity to work independently as well as part of a team in fast-paced environments A flexible approach to working hours, including some evening and weekend shifts when required About Bendigo Bank Bendigo Bank is committed to creating a workplace where diversity and inclusion thrive. We believe that better can be bigger, and together we are making it happen. Our team of dedicated professionals works hard to ensure our customers have the best banking experience possible. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. We look forward to hearing from you!
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