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Be ready to discuss office systems, confidentiality, and handling sensitive public contact. Examples of prioritising competing requests, accurate records, and calm service under pressure fit an Ombudsman-style setting. Ask how the Auckland office works with national teams and what success looks like in the first 90 days.
Strong fit if you like structured public-sector admin, public service values, and supporting a complaints/oversight office in central Auckland. Thin company and occupation data—confirm duties, tools, and hours in the listing or interview.
As Regional Office Administrator for the NZ Ombudsman in Auckland, a typical day centres on keeping the regional office running: greeting visitors and callers, managing diaries and correspondence, filing and records, coordinating meetings, and supporting investigators and other staff so complaints and enquiries move smoothly. Expect a mix of front-desk contact, admin systems, and liaison with Wellington and other regional sites—office-based, not remote.
No. The listing is for Auckland (North Island), office-based (remote = 0).
Typically regional office operations: reception, correspondence, scheduling, records, and support for staff handling public complaints—confirm exact duties in the vacancy notice.
Auckland’s central Waitematā area (City Centre / Viaduct–Wynyard vicinity per location data).
Job Title: Regional Office AdministratorCompany: NZ OmbudsmanLocation: Auckland, North Island Role Overview The Regional Office Administrator will support the operations of the NZ Ombudsman in Auckland. This role involves managing day-to-day office administration tasks and ensuring efficient communication within the team. Core Duties Manage the regional office's administrative functions, including scheduling meetings, organizing travel arrangements, and maintaining records. Support the Chief Ombudsman in handling complaints against government agencies, providing accurate and timely information to clients. Coordinate with other departments for effective collaboration on projects and investigations. Maintain confidentiality and adhere to strict privacy protocols when dealing with sensitive information. Requirements A minimum of 3 years' experience in administrative or office management roles, preferably within a government or public sector environment. Strong organizational skills and the ability to prioritize tasks effectively. Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse teams. Familiarity with Microsoft Office Suite and other relevant software tools. A proactive approach to problem-solving and a commitment to delivering high-quality service. Working at NZ Ombudsman The NZ Ombudsman is an independent, impartial organization dedicated to ensuring fair treatment for New Zealanders in their dealings with government agencies. As part of the team, you will contribute to a mission-driven environment where your work has a direct impact on improving public service delivery. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately and submit your CV along with a cover letter highlighting relevant experience.
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