Regional AV Lead

• Build trust between team members.
• Inspire and motivate teamwork for achieving goals.
• Influence valuable changes.
• Be open to new ideas coming from team members.
• Consult frequently with key team members.
• Establish an open discussion for decision-making.
• Distinguish the team from others – create an identity for the team
• Train new resource on EOS/client standards
• Participate in the development of the EOS/client standards providing ideas on how they can be improved
• Ensures all employees receive the appropriate training and education, including ongoing compliance training.
• Ensures compliance with established company and regulatory guidelines and procedures to provide high quality service and outstanding customer care.
• Practices cost improvement strategies, maintaining profitability and growth of area.
• Provide support to the PMO team in the correct selection of field resource to ensure successful project delivery
• Implements location-specific and area quality goals and action plans in order to achieve quality standards.
• Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process to identify and develop talent.
• Participate in the hiring of new field resource
• Ensures all employees receive the appropriate training and education, including ongoing compliance training.

• Must have experience leading teams of AV Technicians
• 5 years’ experience in the field installing Audio Visual hardware on large scale projects
• Must be able to read and understand plans to ensure everything is done correctly
• Must be agile, and exhibit a strong sense of urgency
• Must be responsive, efficient, have excellent customer interaction, and exhibit a high level of professionalism
• The ideal candidate will not find difficult tech problems deterring or frustrating, but intriguing and will welcome the challenge
• Good organization and time management skills with proven ability to manage multiple priorities
• Good written and verbal communication skills
• Must have critical thinking and problem solving ability
• Be flexible and adaptable to change and hours of work, to meet the needs of the customer

• Installation of Audio Visual hardware to a high standard
• Worked on large scale GC led projects
• Configuration of typical Audio-Visual hardware (Crestron, Biamp, QSC, Extron, Cisco, Poly (HP), Logitech, Zoom, Neat, Shure etc.)
• AVIXA CTS Certification is desired, with plans to complete CTS-I in the future
• OSHA 30 Certificate is highly desired
• SST Certificate is highly desired (New York Region)

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

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