Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Strong fit if you combine hands-on TravelGDS (Amadeus/Sabre) skill with coaching and process discipline, and can operate in a large BPM setting under rotational shifts in Gurugram.
As Assistant Manager – Process Training for TravelGDS, you would design and deliver training on Amadeus/Sabre workflows, coach agents on process quality, run assessments, and support rotational-shift coverage so travel operations stay consistent across day/night teams. Expect coordination with operations leads, content updates when GDS rules change, and floor support during go-lives or peak travel periods.
No. The listing is for Gurgaon/Gurugram, Haryana, with remote flagged off.
The title calls for TravelGDS experience with Amadeus and/or Sabre for process training.
Public news covers Capgemini’s acquisition of WNS and WNS’s own AI/data moves (e.g., Kipi.ai); treat deal details as company news, not interview guarantees.
Website: wns.com
WNS (Holdings) Limited is an Indian multinational business process management company. The company is headquartered in New York, London and Mumbai On July 7, 2025, Capgemini announced an agreement to acquire WNS for US$3.3 billion.
Public cache only — not an employee review.
Assistant Manager - Process TrainingWNS Global ServicesGurgaon, Haryana About This Position This role at WNS Global Services involves conducting New Hire Training (NHT) for travel processes and ensuring that floor briefings are conducted as required. You will evaluate and provide feedback to the training manager on any amendments to training materials, manage end-to-end NHT and On-the-Job Training (OJT), and be an expert in giving feedback and coaching. Excellent communication skills are essential. Day-to-Day Responsibilities To conduct New Hire Training for travel processes To get floor briefings conducted as required To evaluate and provide feedback to the training manager on amendments to training material To manage end-to-end NHT and OJT for the process Expert in giving feedback and coaching Excellent communication skills are a must Requirements Travel experience and GDS (Amadeus/Sabre) experience is mandatory Must have excellent communication skills Expert in feedback and coaching Rotational shifts required More About WNS Global Services WNS Global Services, based in Gurgaon, Haryana, is seeking a dedicated Assistant Manager - Process Training. The ideal candidate will have proven experience in travel processes and GDS (Amadeus/Sabre). This role offers the opportunity to contribute significantly to training and development within the organization. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Ensure all requirements are met before applying.
Generated for personal interview prep · 2026-07-29 UTC · getajob.ai