Receptionist – State Farm Agent Team Member

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Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Receive payment and record receipts for services.
• Schedule appointments and maintain and update appointment calendars.
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Hear and resolve complaints from customers or the public.
• File and maintain records.
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.

O*NET source

Company facts (cached)

Website: kalebgriffinstatefarmagent.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Join Kaleb Griffin - State Farm Agent as a Receptionist - State Farm Agent Team Member in Honea Path, Anderson County. We're building a welcoming, client-focused insurance agency and need a detail-oriented professional to be our first point of contact with customers and drive exceptional service from the front desk. About the Role As our Receptionist, you'll be the backbone of client experience in our Honea Path office. This is a full-time position where you'll manage daily operations, coordinate with our agent, and ensure every client interaction reflects our commitment to outstanding service. You'll enjoy a flexible schedule, performance-based bonuses, and room to grow within our agency. What You'll Do Answer, screen, and route phone calls with professionalism and courtesy Greet clients and visitors, maintain appointment schedules, and manage the flow of office traffic Respond to client inquiries, provide policy information, and route complex questions to the agent Process new client information, maintain organized filing systems, and update digital records Coordinate scheduling for client meetings and ensure the office runs smoothly Support the agent with administrative tasks including quotes, document preparation, and client follow-up Handle routine inquiries about insurance products, coverage options, and claims processes What We're Looking For Strong communication skills and a genuine ability to make clients feel valued Professional demeanor with excellent phone etiquette and customer service instincts Organizational ability and comfort managing multiple priorities and appointments Familiarity with standard office software and willingness to learn insurance-specific systems Attention to detail and accuracy in data entry and document handling Ability to work independently and as part of a small, collaborative team High school diploma or equivalent; prior receptionist or customer service experience preferred About Kaleb Griffin - State Farm Agent We're a dynamic insurance agency serving Honea Path and Anderson County. Our mission is to help families and businesses protect what matters most through personalized insurance solutions. We invest in our team with training, development opportunities, competitive compensation, paid time off, 401(k) benefits, and license reimbursement—because your growth matters to us. How to Apply To apply, complete your application directly on this page, or you'll be redirected…

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Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Honea Path, Anderson County, hybrid, or fully remote?