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Strong fit if you like face-to-face retail admin in a high-street optical brand, thrive on phones and diaries, and want an on-site role in Worthing rather than remote work.
As a Specsavers receptionist in Worthing you would greet customers, answer and screen calls, book eye and hearing appointments, take payments, pass documents, and help resolve front-desk queries in a busy optical store.
No. The listing is on-site in Worthing, West Sussex (remote flag 0).
It is a major optical and audiology retailer offering eye and hearing care plus glasses, lenses and hearing aids.
Call handling, appointment booking, payments, customer greeting, and basic office software—supported by free admin and Microsoft 365 learning paths above.
Public-domain labor data — prepare examples for 2–3 of these.
Website: specsavers.com
Specsavers Optical Group Limited is a Guernsey-based multinational optical retail chain, which operates mainly in the UK, Ireland, Australia, New Zealand, Canada, the Netherlands and the Nordic countries. The chain offers optometry, optician and audiology services, and sells glasses, sunglasses, contact lenses and hearing aids. In the United Kingdom in 2012, it had the largest single market share of the four major opticians, with 42% of the market. The company had a total turnover of £4.18 billion in 2024/2025 across 2,815 businesses.
Public cache only — not an employee review.
Specsavers - Receptionist - Worthing, West Sussex About This Position We are currently seeking a Receptionist to join our team at Specsavers in Worthing, West Sussex. As a Receptionist, you will be the first point of contact for our customers and colleagues alike. Your role will include answering phone calls and general enquiries, triaging patients, and supporting all aspects of audiology administration, such as updating and filing records, and managing appointments. Answering incoming phone calls and responding to customer inquiries Triaging patients for appropriate service or appointment scheduling Updating and maintaining patient records accurately and efficiently Managing appointments and ensuring smooth operations of the front desk area Assisting with general administrative tasks as required Core Duties Your day-to-day responsibilities will include: Welcoming customers and providing a warm, friendly reception experience Handling customer complaints and resolving issues promptly and effectively Assisting with the scheduling of appointments for our patients Maintaining accurate records and updating patient information as needed Supporting other team members in various administrative tasks Who We're Looking For We are looking for a highly organized, customer-focused individual with excellent communication skills. The ideal candidate will have: Previous experience as a Receptionist or similar role (preferred) A friendly and professional demeanor to engage with customers and colleagues alike Strong organizational and multitasking abilities Good knowledge of Microsoft Office applications, particularly Excel and Word Excellent attention to detail and accuracy in record-keeping About Specsavers Specsavers is a household name and a High Street staple. As part of our team, you will be working with a well-established and reputable company that values its employees. Our mission is to provide exceptional customer service while offering high-quality eye care services. Apply Today To apply for this position, please complete your application directly on this page. If you encounter any issues or are redirected, you will be able to finish submitting your application through our employer's application platform. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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