OPEN NETWORK EXCHANGE
OPEN NETWORK EXCHANGE — Benito Juárez, Quintana Roo
Summary Objective The RealTime Coordinator RTC is responsible for intraday workforce management and realtime monitoring of contact center operations to ensure service level and operational performance goals are achieved. This role focuses on realtime queue management, adherence tracking, scheduling of intraday activities, and immediate staffing adjustments across multidepartment contact center env…
To apply for this job please visit www.adzuna.com.
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