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Quality Assessor & Coach (Contact Centre Dbn)

Pty

Pty — Umhlanga Rocks, eThekwini

Introduction Our client, a rapidly growing financial services organisation, is seeking an experienced Quality Assessor & Coach to join their Learning and Development team based in Umhlanga, Durban. This role is ideal for a quality-focused professional who is passionate about customer experience, performance improvement, coaching, and developing high-performing contact centre teams. You will play a…

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