Project Operations Specialist

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft – making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Project Operations Specialist

As a Project Operations Specialist, based in Madrid, you will focus primarily on supporting the delivery and execution of global projects for our clients. These projects can range from Point of Sale (POS) and marketplace e-commerce.

As a key contributor in driving technical and operational roll-outs, you will interact and collaborate with internal and external stakeholders in order to create a seamless service deployment experience for clients looking to go live on our platform. You will do this by using your foundational project management skills and strong structured communication. This is a varied and hands-on role in which your tasks range from helping coordinate a project’s strategic direction on one end to verifying correct configurations on the other.

What you’ll do

• Project Delivery & Coordination: Support and manage the project lifecycle from start to finish for 5-10 concurrent clients, ensuring successful roll-outs of Adyen’s solution over timelines ranging from 6 months to 2 years.
• Stakeholder Alignment & Guidance: Partner closely with clients’ project/technical teams and internal departments to advise on product solutions and maintain communication throughout deployment.
• Handovers & Continuous Improvement: Gather client feedback to optimize products, set up scalable “business as usual” processes for handovers, and contribute to internal scaling initiatives.

Who you are

• Experience: 1-3 years of experience managing or supporting projects.
• Language (required): Proficiency in English and Spanish is required, along with fluency in at least one additional language: Italian, French, or Portuguese.
• Structured Communication: Able to clarify complex topics to internal and external stakeholders.
• Global Collaboration & Travel: Comfortable working closely with a global team across different timezones and cultures.
• Nice to have: experience working with projects (perhaps in a global environment), any extra language proficiency, and most of all curiosity.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them – voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Madrid office. We are an office-first company and value in-person collaboration (hybrid); we do not offer remote-only roles.