Program Manager

About CES

Accelerating the transition to a circular economy

We are proud to be an active contributor in the circular economy through container deposit schemes (10c refund for eligible drink containers). We help our scheme partners to recycle close to 10 million drink containers every day, diverting them from landfill into the circular economy.

Our technology and services enable the circular lifecycle of drink containers. We have a large in-house software engineering team using modern technology stacks to develop and support our products. As well as a suite of SaaS products, our range of business services includes accounting, payments, brand & marketing, materials trading, HR, customer service and support.

CES was formed in 2017 as a joint venture between Lion and Coca-Cola Europacific Partners and has grown rapidly. We are headquartered in North Sydney, near public transport with beautiful harbour views. Our teams are passionate about our mission to ensure valuable materials are recycled and not wasted. We provide an inclusive culture, hybrid and flexible working and career development to bring the best out in our people.

Originally known as Container Exchange Services, we have rebranded to Circular Economy Systems to recognise our vision to be leaders in the transition to a circular economy.

About the role

You will play a critical role in taking ownership of a complex digital transformation. This is an opportunity to lead an ERP transformation program, modernising our core legacy systems into a scalable, secure and flexible ecosystem built on Microsoft and Azure technology.

Key Responsibilities

• Own the end‑to‑end program plan, including scope, schedule, budget and resourcing across Dynamics 365 F&O, Azure integration, data migration and Power Platform workstreams.

• Establish and run program governance, including steering committees, delivery cadence, reporting and decision‑making forums.

• Act as the primary bridge between Technology, business owners, delivery partners and the Leadership Team to maintain alignment and momentum.

• Own and maintain the RAID process (risks, assumptions, issues and dependencies), proactively managing technical, data and organisational blockers through to resolution.

• Drive delivery across each release, including backlog and scope control, environment readiness, SIT/UAT coordination, cutover rehearsal, go‑live and hypercare.

• Champion a product‑led approach, prioritising out‑of‑the‑box Microsoft capabilities and controlled configuration, with clear governance for any customisation to minimise technical debt.

• Manage delivery partners and vendors (e.g. systems integrators and ISVs), including delivery plans, quality controls, commercial oversight and deliverables acceptance.

• Partner with change, training and communications leads to drive readiness and adoption across impacted teams.

About you

Background:

• 5+ years’ experience in Tech project or program delivery, including leading complex enterprise platforms through multiple releases.

• Must have: 2–3 end‑to‑end Dynamics 365 implementation cycles (e.g. discovery/design → build → SIT/UAT → cutover → hypercare), ideally in Dynamics 365 Finance & Operations.

• Hands‑on experience managing data migration and legacy system decommissioning for ERP platforms.

• Nice‑to‑have experience with Dynamics and ERP ISVs such as Binary Stream, SKSoft and/or North52, and modern data platforms (e.g. Snowflake).

• Strong understanding of Azure‑based integration patterns (APIs, event‑driven architectures, iPaaS), environments and release management practices (e.g. Azure DevOps).

• Comfortable working across both Agile and Waterfall delivery models, adapting approach to program phase and risk profile.

• Strong appreciation of the role of product, architecture, testing and change disciplines within large delivery programs.

• Current or recent Project Management certification (e.g. PRINCE2, PMP) is well regarded.

Skills:

• Microsoft Stack: Strong hands-on familiarity with the Microsoft ecosystem, especially Dynamics 365 F&O and the Power Platform (Power Apps, Power Automate, Power BI)

• Stakeholder Management: Exceptional communication skills with the ability to simplify complex technical concepts for non-technical audiences

• Project Governance: Highly organised with experience using tools such as Jira to track progress and manage documentation

• Analytical Thinking: A proactive problem-solver who can identify risks before they become issues

Our Values

• Scheme success is our success:
  Our mission is to accelerate recycling rates. We make decisions in the best interest of all schemes to maximise our impact for individuals, community, and the environment.

• Win as a Team:
  The whole is greater than the sum of its parts. Great things are achieved in teams that combine the right expertise and leadership.

• Make a Difference:
  Take initiative, take ownership. Openly communicate the outcome you want and go make it happen!

• Be Engaged:
  Reflect your passion in your work, no matter the task or challenge. Your engagement is a source of inspiration to your peers.

• Do the Right Thing:
  Do the right thing by others and the company, and the rest will follow. Seek win-win outcomes, listen, act inclusively, and always aim for better.