Program Analyst

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

• Walk through a study you planned: problem, methods, and recommendation
• Explain how you validate a new procedure with the people who run it
• Show how you turn messy operational notes into clear options for leaders

Fit summary

Strong fit if you like evidence-based process work in a large not-for-profit health and community-care setting and can translate frontline observations into practical program improvements.

Day in the role

As a Program Analyst at UnitingCare, a typical day centers on gathering operational and service data, interviewing staff, and observing workflows across care or support programs. You analyze findings, document options, and recommend process or system changes, then check in with stakeholders so new procedures actually work in practice.

Skills to emphasize

• Structured information gathering and process documentation
• Stakeholder interviews and on-site observation
• Data analysis and alternative-solution design
• Writing recommendations for systems and organizational change

FAQ from this listing

Is this role remote?

The listing marks remote as no, so expect an on-site or hybrid arrangement tied to an Australian UnitingCare location.

What does a Program Analyst focus on here?

Core work is studying problems and procedures, analyzing data, and recommending workable system or process changes with staff input.

Are certifications required in the source data?

No certification family or paid resources were provided for this occupation family.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Gather and organize information on problems or procedures.
• Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
• Analyze data gathered and develop solutions or alternative methods of proceeding.
• Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
• Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
• Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
• Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.
• Review forms and reports and confer with management and users about format, distribution, and purpose, identifying problems and improvements.

O*NET source

Company facts (cached)

UnitingCare Health is a large not-for-profit private hospital group in Australia. It is part of UnitingCare Australia.

Public cache only — not an employee review.

Role overview (listing rewrite)

Program Analyst - UnitingCare AustraliaChermside, AustraliaPart Time, No Remote About This Position UnitingCare is seeking a dedicated Program Analyst to join our team in Chermside. The successful candidate will be responsible for supporting the implementation and evaluation of the Time for Grandparents Program aimed at preventing elder abuse. Responsibilities Conduct research on best practices in elder abuse prevention Support the development and monitoring of program activities Analyze data to evaluate the effectiveness of programs Collaborate with stakeholders to enhance program outcomes Prepare reports and presentations for management and external stakeholders Requirements Demonstrated experience in social work or related field A strong understanding of elder abuse prevention strategies Excellent research, analytical, and communication skills Ability to manage multiple projects simultaneously Proficient in Microsoft Office Suite and data analysis tools Educational background in social work or a relevant field (Bachelor's degree required) Why Join UnitingCare At UnitingCare, you'll have the opportunity to make a meaningful impact on the lives of older Australians. We offer a supportive and collaborative environment where your contributions are valued. Additionally, we provide NFP Salary Packaging benefits to help you save tax and increase your take-home pay. Apply Today This role is permanent part-time (30.4 hours per week) with a competitive salary of $53.43 per hour. Applications will be reviewed as they are received, so the position may close early if the right candidate is found. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Australia, hybrid, or fully remote?