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Strong fit if you like structured support, calm troubleshooting, and partnering with non-technical users in a product organisation. Thin public culture data here; use the interview to probe tools, SLAs, and on-site expectations in Sutton.
As a Product Support Specialist for Stryker in Sutton, a typical day centres on keeping users productive: triage software and hardware questions, run diagnostics from manuals and tools, walk people through fixes, and handle light installs or peripheral repairs. You also watch day-to-day system performance and sync with staff and managers when recurring issues suggest a config or process change.
The listing is not remote (on-site focus in Sutton, London).
Computer and product support: user questions, diagnostics, installs/repairs, and performance checks, per standard support specialist tasks.
No certification family or costed resources were provided for this role.
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Website: stryker.com
The Stryker is a family of eight-wheeled armored fighting vehicles derived from the Canadian LAV III, which in turn derived from the Swiss Mowag Piranha. Stryker vehicles are produced by General Dynamics Land Systems-Canada (GDLS-C) for the United States Army in a plant in London, Ontario. It has four-wheel drive (8×4) and can be switched to all-wheel drive (8×8).
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Product Support Specialist at Stryker - Sutton, London About This Position Stryker is seeking a Product Support Specialist to provide clinical product support to all end users and offer on-site guidance and assistance during surgical procedures. The role involves providing training, ongoing in-services, and customer education to assigned accounts. Feedback will be given on product design to enhance performance and customer satisfaction. Responsibilities Provide clinical product support to all end users Offer on-site guidance and assistance during surgical procedures Deliver training, ongoing in-services, and customer education to assigned accounts Supply surgeons and operating room staff with training and Clinical/Technical support in the operation of Stryker products Provide feedback on product design to improve performance and customer satisfaction Skills & Qualifications Experience in clinical environments or related fields preferred Strong communication skills, both verbal and written Ability to work effectively with surgeons and operating room staff Excellent problem-solving and analytical skills Demonstrated ability to provide training and support in a fast-paced environment Why Join Stryker At Stryker, you will have the opportunity to work with cutting-edge medical technology that makes a significant impact on patient care. Our culture values innovation, collaboration, and continuous improvement. We offer competitive compensation and benefits. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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