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Product Manager – MWP Processes & CX

  • Full Time
  • Anywhere

Tata Teleservices

Tata Teleservices — Navi Mumbai, Maharashtra

Description Key Responsibilities: Process & CX Ownership (ICS-wide) Single-point owner for end-to-end process and customer experience across the ICS business Govern customer journeys across pre-sales, order, provisioning, billing, support, renewals, and exits Drive continuous improvement, standardization, and simplification Build strong business cases for internal approvals. Product Launch & Gover…

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