A little about us

incident.io is the leading AI incident response platform, relied on by some of the best engineering teams in the world when things go wrong.

Since launching in 2021, we’ve helped over 2,000 companies, including OpenAI, Netflix, and Airbnb, run more than 1 million incidents.

The stakes are real, the talent is insane, and somehow it’s a genuinely lovely place to work. We all pull our weight, go the extra mile, and put in the bit of magic most companies don’t have time for, all while having fun and never taking ourselves too seriously.

We’ve raised $96 million from Index Ventures, Insight Partners, and Point Nine, and we’re growing fast. There’s never been a better time to join.

The role in one line

At incident.io, mobile isn’t a side project, it’s the app on someone’s phone at 2am when everything’s on fire, and you’re the person who decides whether that moment feels calm or chaotic.

What that looks like day to day

As the driving force behind incident.io‘s mobile app, you’ll shape the architecture, the tooling, the user experience, and the release process, not tweak around the edges of someone else’s decisions, but actually set the direction.

This is a small team, which means huge amounts of freedom in how you work and real ownership over where the app goes over the next few years. You’ll build across the stack, working closely with engineering, design, and PMs, and you’ll be trusted to ship value quickly without cutting corners on care.

Users come first, always – because what you’re building isn’t just another app, it’s the thing that supports real people through their most high-pressure moments. We’re AI-forward, and that shows up in how you’ll work day to day, not just in what you ship.

Beyond your own output, you’ll help set the bar for the team – levelling up the engineers around you as the team grows.

Who you are

• You’ve built and shipped high-quality iOS and Android apps – whether that’s native iOS, Android, or React Native, you’ve done it at scale, for real users.

• You enjoy breaking down complex problems and finding pragmatic paths forward, rather than the “perfect” one.

• You’re comfortable working across the stack and happy to pick up new tools or languages when the problem calls for it.

• You care deeply about the user experience, and you actually want to speak with customers, not just read about them in a ticket.

• You write clear, maintainable code, and you know when to optimise for learning over polish.

• You’re comfortable with ambiguity and thrive in early-stage ideation – you’d rather share a rough draft at 70% done and adapt from feedback than disappear for two weeks chasing perfect.

• You have a point of view on product direction and aren’t shy about putting it forward.

Supporting you

We work hard and we think life outside work matters just as much. Our benefits pack is built to support both.

• Private medical insurance. Seriously good cover – we want you and the people you love to be looked after.

• Competitive annual leave. Showing up at your best requires switching off, and we make sure you have time to do that.

• First Friday of every month off. Yes, seriously.

• Enhanced pension. We put real money in, because future-you deserves better than an afterthought.

• Meaningful equity. We’re rapidly scaling, and everyone who helps shape the outcome should share in it.

• Unlimited AI spend. For everyone, not just engineers. We’re all-in on AI across the company, and we expect you to be too.

• Generous parental leave. The early days with a new baby matter more than anything we’re doing here, and we want you to be present for them.

• Two budgets that have your back. £1000 to invest in your setup, £500 a year to invest in yourself.