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Strong fit if you enjoy high-touch support for clinicians, structured problem-solving, and health-system process work. Less ideal if you want pure bedside care or purely technical product engineering.
As a Physician and APP Solutions Center Specialist at Intermountain Health, a typical day centers on supporting physicians and advanced practice providers through a centralized solutions hub: triaging inquiries, coordinating access and workflows, documenting resolutions, and partnering with clinical and operational teams so providers can focus on care.
Build strength in provider workflow knowledge (physician and APP models), CRM/ticketing discipline, clear written communication, HIPAA-aware handling of sensitive requests, and calm triage under volume. No specific certifications are required by the provided resources list.
It is a not-for-profit system operating hospitals and clinics mainly in the Intermountain West, with headquarters in Salt Lake City.
The listing is not marked remote and is tied to Mongmong–Toto–Maite, Guam.
APP typically means advanced practice provider (for example NPs and PAs) alongside physicians in the solutions-center support scope.
Website: intermountainhealthcare.org
Intermountain Health is a United States not-for-profit healthcare system with 385 clinics and 33 hospitals in the Intermountain West. The company's headquarters are in Salt Lake City, Utah. Colorado-based SCL Health and Intermountain Health merged in 2022. The combined system employs more than 64,000 people.
Public cache only — not an employee review.
Intermountain Health is hiring a Physician and APP Solutions Center Specialist in Mongmong, Mongmong-Toto-Maite. This full-time position serves as a dedicated support resource for employed and affiliated physicians and advanced practice providers across our healthcare system, helping them resolve concerns and access critical information efficiently through our digital support infrastructure. About the Role The Physician and APP Solutions Center is the central hub for provider support across Intermountain Health. As a specialist on this team, you'll bridge physicians and APPs with the resources, information, and assistance they need to work effectively. You'll focus on delivering excellent service while reducing friction points in our provider experience. What You'll Do Respond to inquiries from physicians and advanced practice providers across the Intermountain Health system Navigate and resolve questions through our self-service support portal and knowledge management systems Document and troubleshoot provider concerns to identify solutions quickly Collaborate with relevant departments to escalate complex issues and ensure timely resolution Maintain detailed records of interactions and outcomes to improve support processes Identify patterns in provider inquiries to inform system improvements and training needs Support the adoption of digital tools and resources across our provider community What We're Looking For Strong communication skills—both written and verbal—for clear interaction with physicians and clinical staff Customer service mindset with ability to prioritize urgent requests and manage multiple inquiries Proficiency with health system software, portals, and digital tools (or willingness to master them quickly) Problem-solving orientation and ability to work independently and as part of a team Organizational skills and attention to detail in documentation and follow-up Understanding of healthcare operations and provider needs is a plus About Intermountain Health Intermountain Health is a leading integrated healthcare system dedicated to providing high-quality care to communities across multiple states. We invest in our workforce and foster an environment where providers and staff can excel in delivering excellent patient care. How to Apply Submit your application through this listing to be considered for the Physician and APP Solutions Center Specialist role in Mongmong, Mongmong-Toto-Maite.
Generated for personal interview prep · 2026-07-14 UTC · getajob.ai