Patient Services Associate- Dermatology

Build your career with Ohio State University Physicians, Inc. as a Patient Services Associate in Dermatology, based in Gahanna, Franklin County — a full-time, on-site role where attentive service and clinical professionalism come together every day.

About the Role

As a Patient Services Associate supporting the Dermatology practice, you will be a welcoming first point of contact for patients visiting Ohio State University Physicians in Gahanna. This position blends front-office coordination with compassionate patient support, helping ensure every visit runs smoothly from check-in through check-out. It is an ideal opportunity for a detail-oriented, people-focused professional who thrives in a fast-paced outpatient healthcare setting.

Key Responsibilities

• Greet and assist patients arriving for Dermatology appointments, creating a courteous and reassuring experience.
• Handle patient check-in and check-out, including verifying demographic and insurance information.
• Schedule, confirm, and manage appointments while keeping accurate records.
• Answer phone calls and respond to patient inquiries promptly and professionally.
• Coordinate with clinical and administrative staff to support efficient daily clinic operations.
• Collect applicable payments and maintain confidentiality in line with healthcare privacy standards.

Qualifications

• Strong interpersonal and communication skills with a genuine commitment to patient care.
• Comfort working within a collaborative, team-based clinical environment.
• Organizational ability and accuracy when handling scheduling and patient information.
• Familiarity with front-desk or healthcare administrative duties is beneficial.
• Availability for full-time, on-site work in Gahanna, Franklin County.

About Ohio State University Physicians, Inc.

Ohio State University Physicians, Inc. delivers outstanding patient care across more than 100 advanced outpatient locations. Our Buckeye team brings together over 1,800 nurses, medical assistants, physicians, advanced practice providers, and administrative professionals — all united by a shared dedication to excellence, compassion, and a supportive, collaborative culture.

How to Apply

Ready to join a team where exceptional service meets meaningful patient care? Submit your application for the Patient Services Associate – Dermatology position with Ohio State University Physicians, Inc. in Gahanna by applying through the official job listing.