Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Be ready to walk through how you verify insurance eligibility, resolve demographic mismatches, de-escalate a frustrated patient, and protect PHI. Expect scenario questions on multitasking during peak check-in and documenting clearly for billing handoff. Highlight any EMR/registration system experience and weekend or fixed-shift reliability for a Sun–Wed schedule.
Strong fit if you like structured day shifts, face-to-face and phone service, and detail-heavy data entry in a healthcare setting in Austin. Less ideal if you need remote work, clinical patient care, or a Mon–Fri only calendar—this posting is on-site and weekend-inclusive (Sunday start).
As a Patient Registration Representative at R1 on a Sunday–Wednesday day shift in Austin, expect front-desk and intake work: greet patients, verify identity and insurance, collect demographics and consents, schedule or check in visits, and keep charts accurate so billing and clinical teams can proceed. Days are structured around walk-ins and appointments; accuracy and calm phone/desk communication matter more than clinical procedures.
No. The listing marks remote as off; expect on-site work in the Austin / Travis County area.
The title specifies Sunday through Wednesday day shift—plan on those four consecutive days rather than a standard weekday-only schedule.
Patient registration: check-in, demographics and insurance capture, and accurate handoff into the care and revenue cycle—not clinical treatment.
The R1 is a line of Rodalies de Catalunya's Barcelona commuter rail service, operated by Renfe Operadora. It runs northwards from the Barcelona area to the southern limits of the province of Girona, passing through the coastal Maresme region. Since 2014, some services have been extended further north towards Portbou, near the French border. These services are designated RG1 and are considered part of the Girona commuter rail service. The line had an annual ridership of 28 million in 2016, achieving an average weekday ridership of 102,214 according to 2008 data.
Public cache only — not an employee review.
Join R1 as a Patient Registration Representative at Ascension Seton Medical Center in Austin, Texas. This full-time position offers a meaningful healthcare career working Sunday through Wednesday, 7 AM to 5:30 PM, where you'll make a direct impact on the patient experience from the moment they arrive for care. About the Role As a Patient Registration Representative, you are often the first point of contact for patients seeking medical services. Your role is essential in gathering accurate information, verifying insurance eligibility, and ensuring a smooth, welcoming check-in experience. Based on-site at our Austin medical center, you'll support clinical operations through consistent, reliable service during your assigned weekly schedule. What You'll Do Greet patients with professionalism and warmth while managing high-volume registration activity Collect and verify demographic and medical history information with accuracy Confirm insurance coverage, process eligibility checks, and explain patient financial responsibility Answer patient questions regarding registration, insurance, and appointment logistics Maintain strict confidentiality of all patient health information in accordance with HIPAA regulations Work collaboratively with clinical teams to enable timely patient flow and minimize wait times Identify and resolve registration errors or incomplete records promptly Navigate electronic health record systems and medical center software platforms efficiently What We're Looking For Excellent communication and active listening skills with genuine empathy for patients Strong organizational abilities and attention to detail in data entry and information verification Capacity to work independently while building effective collaborative relationships Prior experience in healthcare, medical office, or customer-facing service environments preferred Basic familiarity with medical terminology and healthcare insurance processes helpful Comfort learning and working with computer systems and electronic platforms Commitment to the Sunday through Wednesday, 7 AM to 5:30 PM schedule About R1 R1 is a leading innovator in healthcare technology solutions, dedicated to transforming how patients experience care and strengthening the financial health of healthcare organizations. We believe that great technology, paired with dedicated professionals, creates better outcomes for patients and healthcare systems alike. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Generated for personal interview prep · 2026-07-17 UTC · getajob.ai