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Strong fit if you like face-to-face patient service in eye care and can own the front desk for a branded optometric practice under a large global parent—on-site in West Covina, not remote.
As Patient Care Coordinator at Golden Optometric Group (EssilorLuxottica), a typical day centers on patient flow: check-in, scheduling exams and follow-ups, verifying insurance, and coordinating between optometrists, techs, and the optical floor so visits and eyewear handoffs run smoothly.
Prioritize EMR/scheduling fluency, insurance eligibility basics, clear phone/front-desk communication, and calm multi-tasking in a busy exam lane. No cert package was supplied for this listing.
No. The listing is for West Covina, Los Angeles County (on-site).
It is a major lens and eyewear company (Essilor + Luxottica, 2018) spanning design, production, and retail brands.
None were provided in the cert data for this posting; confirm requirements with the employer.
Website: essilorluxottica.com
EssilorLuxottica SA is a Franco-Italian vertically integrated multinational holding company registered in Charenton-Le-Pont and headquartered both in Paris and Milan. It designs, produces and markets ophthalmic lenses, equipment and instruments, prescription glasses and sunglasses. It was founded on 1 October 2018 and its name is an amalgamation of the two major corporations which merged to create it; the French Essilor and the Italian Luxottica. The two companies have, since the merger, been restructured as subsidiaries of the new entity.
Public cache only — not an employee review.
Golden Optometric Group, part of the EssilorLuxottica Group, is seeking a full-time Patient Care Coordinator to join our West Covina, Los Angeles County practice. As a Patient Care Coordinator, you'll be the essential connection between our patients and our clinical team, ensuring every visit runs smoothly and our patients receive the attentive, professional care they deserve. What This Role Involves In this position, you'll serve as the organizational backbone of our West Covina optometry practice. You'll manage patient interactions, handle scheduling and administrative tasks, and help maintain the welcoming, efficient environment our patients expect. Your work directly supports our ability to deliver excellent vision care and build lasting patient relationships in our community. Day-to-Day Responsibilities Greet patients warmly and manage the check-in process, including patient intake forms and insurance verification Schedule appointments and manage the practice calendar to optimize patient flow and minimize wait times Answer patient calls and inquiries, responding to questions about services, appointments, and insurance coverage Update and maintain accurate patient records and ensure HIPAA compliance in all data handling Process payments, manage billing questions, and handle basic financial transactions Assist patients with eyewear selection information and coordinate order follow-ups Support clinical staff by preparing patient areas and maintaining supply inventory Communicate appointment reminders and provide patients with aftercare instructions Qualifications High school diploma or equivalent Proven ability to manage multiple tasks in a fast-paced healthcare setting Strong communication skills, both written and verbal Comfort with electronic health records and practice management software Customer service experience in a medical or retail environment is a plus Ability to handle sensitive patient information with discretion and professionalism About the Company Golden Optometric Group operates as part of EssilorLuxottica Group, the global leader in premium eyewear and vision care. We're committed to building a workplace where teamwork thrives and every team member takes pride in delivering superior patient care. Our West Covina practice serves our community with comprehensive vision services and is dedicated to hiring people who share our commitment to excellence. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's…
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