Parts Associate

About Clutch:

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle free car buying experience to drivers everywhere. Customers can browse hundreds of cars from home, get the right one delivered to their door, and enjoy peace of mind with our 10 Day Money Back Guarantee.

Named five years in a row to the Globe and Mail’s list of Top Growing Companies in Canada and featured on Deloitte’s Technology Fast 50 and Fast 500, we are building something category defining.

Headquartered in Toronto, Clutch was founded in 2017 and operates across Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Backed by leading investors including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90.

About the Role:

The Aftermarket Parts Specialist owns sourcing and ordering of aftermarket and used parts to support high volume vehicle reconditioning. This role requires strong parts knowledge, vendor familiarity, and the ability to make fast, cost effective decisions across multiple sourcing channels.

You will play a critical role in ensuring production flow by getting the right parts, at the right price, at the right time.

What You’ll Do:

• Source, quote, and order aftermarket and used parts across a wide range of makes and models
• Evaluate multiple vendor options including aftermarket suppliers and used parts networks to balance cost, quality, and availability
• Manage end to end parts ordering workflow including receiving, verification, and organization
• Proactively resolve backorders, substitutions, and part discrepancies
• Maintain accurate tracking of parts through inventory and ordering systems
• Ensure production teams receive parts on time to meet reconditioning SLAs
• Monitor inventory levels and identify gaps or risks to production flow
• Build and maintain relationships with aftermarket vendors and used parts suppliers (recyclers, salvage networks, etc.)
• Identify opportunities to reduce parts cost through smarter sourcing and vendor selection
• Support continuous improvement of parts processes and standardization

What We’re Looking For:

• 3-7 years of hands on automotive parts desk experience
• Strong knowledge of aftermarket and used parts ecosystems, including recyclers and alternative sourcing channels is preferred 
• Proven experience with high volume parts ordering in a production or retail environment
• Demonstrated ability to source parts quickly and accurately across multiple vendors and systems
• Deep understanding of vehicle components and part compatibility
• Strong judgment in balancing cost vs quality vs turnaround time
• High attention to detail and accuracy in ordering and receiving
• Comfortable troubleshooting issues including incorrect parts, delays, and returns
• Experience with parts catalog and ordering systems (CDK, Reynolds, or similar)
• Valid Ontario driver’s license (G2 minimum) with clean abstract
• Legally authorized to work in Canada

Nice to Have:

• Experience in high volume reconditioning or multi location operations
• Vendor negotiation or pricing experience
• Exposure to inventory planning or procurement strategy

Why You’ll Love It at Clutch:

• Real ownership over parts sourcing decisions that impact cost and speed
• Direct impact on production throughput and vehicle quality
• Opportunity to help standardize and scale parts operations
• High growth environment with room to expand scope

Employment Type:

• New, Permanent Full Time

Compensation & Benefits:

• Wage: $20.00 to $30.00 per hour

• Benefits: Comprehensive healthcare, dental care, vision care, prescriptions, life insurance, and dependent coverage; start from day 1

• Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities, and working conditions

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca