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Be ready for behavioral examples of customer recovery, cash discrepancies, and working a 20-hour schedule. Expect situational questions on identifying needs without hard-selling and on following Chase procedures. Prepare one concise story about teamwork in a high-traffic service setting. No occupation dataset was provided for role-specific tests.
Strong fit if you want part-time, in-person retail banking with a large, regulated employer (JPM) and can commit to Highland, MI branch hours. Weaker fit if you need remote work, guaranteed full-time hours, or a role with published pay/review data here—none of that was in the feed.
As a part-time (about 20 hours) Associate Banker at the East Highland Branch in Highland, MI, you would support in-branch customers: opening and servicing accounts, taking deposits and basic transactions, spotting needs for simple products, and routing complex issues to full-time partners—always under Chase branch standards and compliance. Expect a mix of lobby/queue coverage, phone or appointment follow-up, and end-of-shift balancing on a fixed part-time schedule rather than remote work.
Build cash handling accuracy, product basics (checking/savings/cards), KYC and fraud awareness, and calm in-person communication. No certification family or costed resources were supplied in CERTS; prioritize bank-provided training and state/federal compliance modules the branch requires.
No. The listing is for the East Highland Branch in Highland, MI (about 20 hours part-time), not a remote position.
It is a major U.S. multinational bank (ticker JPM); see the company overview on Wikipedia.
No salary figures, Glassdoor/Indeed ratings, or certified training costs were included in the provided data.
Website: jpmorganchase.com
JPMorgan Chase & Co. is an American multinational banking institution headquartered in New York City and incorporated in Delaware. It is the largest bank in the United States, and the world's largest bank by market capitalization as of 2026. As the largest of the Big Four banks in America, the firm is considered systemically important by the Financial Stability Board. Its size and scale have often led to enhanced regulatory oversight as well as the development of an internal "Fortress Balance Sheet".
Public cache only — not an employee review.
Join JPMorgan Chase as a Part Time (20 Hours) Associate Banker at our East Highland Branch in Highland, Michigan. This is your opportunity to launch a banking career with one of the world's leading financial institutions, delivering exceptional service to clients in Oakland County while building valuable experience in retail banking. About the Role As an Associate Banker, you'll be the face of Chase in our Highland community branch. You'll greet clients with genuine hospitality, guide them through banking solutions, and help them achieve their financial goals. This part-time position offers flexible 20-hour weekly scheduling, ideal for those balancing school, another job, or other commitments while gaining professional banking experience. What You'll Do Welcome clients with warmth and professionalism, creating positive first impressions Open new accounts, process deposits and withdrawals, and handle routine banking transactions Answer client questions about Chase products including checking, savings, loans, and credit cards Identify client needs and connect them with appropriate banking services Maintain accurate records and follow all compliance and regulatory requirements Support branch operations and contribute to a clean, organized workspace Represent Chase values of integrity, diversity, and inclusion in every interaction What We're Looking For High school diploma or equivalent Strong communication skills and natural ability to connect with people Attention to detail and accuracy with financial transactions Reliability and commitment to consistent part-time hours Willingness to learn banking products and industry regulations Ability to work in a fast-paced branch environment Customer service experience preferred but not required About JPMorgan Chase At Chase, we're committed to creating memorable experiences for our clients and employees. We believe in doing the right thing, exceeding expectations, and building lasting relationships grounded in diversity and inclusion. Our 200,000+ employees across the globe are united by a passion for financial excellence and community impact. How to Apply Ready to start your banking career? Apply directly through this job listing. We look forward to meeting you.
Generated for personal interview prep · 2026-07-20 UTC · getajob.ai