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Operations Site Administrator

Golden Pet Brands

Creating a world where pets live longer, healthier lives, from their very first meal.

 Learn more about our brands.

We’re Looking For A(n): Operations Site Administrator 

Location: Memphis, TN

What You’ll Be Doing: The Site Operations Administrator serves as a key support partner within the warehouse/distribution
center, coordinating people programs, operational processes, compliance initiatives, and
administrative functions that contribute to an efficient, safe, and productive workplace. This role
supports site leadership by overseeing employee engagement programs, assisting with safety and
GMP compliance activities, administering building access and onboarding processes, providing basic IT
and equipment setup support, and ensuring smooth day-to-day operations across the facility.
The Site Operations Administrator acts as a central point of coordination for employees, leadership,
and cross-functional teams, helping maintain operational excellence, regulatory compliance, and a
positive employee experience. This position requires strong organizational skills, attention to detail,
discretion, and the ability to manage multiple priorities in a fast-paced warehouse environment.

●Coordinate and administer employee programs, engagement initiatives, recognition activities,
and site communications.
● Support safety and GMP compliance efforts through documentation management, training
coordination, audits, inspections, and follow-up actions.
● Facilitate new hire onboarding, including badge creation, building access, workstation setup,
and orientation support.
● Provide basic IT support, including computer setup, user access requests, equipment
inventory, and troubleshooting coordination with corporate IT teams.
● Manage site access controls, visitor processes, and employee badge administration.
● Support warehouse leadership with reporting, scheduling, meeting coordination,
documentation, and special projects.
● Maintain operational records, compliance files, and employee-related documentation.
● Coordinate office, facility, and operational support activities to ensure a well-functioning
workplace.
● Serve as a liaison between site employees and departments including HR, IT, Safety, Facilities,
and Operations.
● Assist with continuous improvement initiatives that enhance efficiency, compliance, employee
experience, and overall site performance.

Qualifications (Note: We strongly encourage you to apply even if you don’t tick ALL of these boxes.):

●Operational Coordination & Organization – Effectively manages multiple priorities,
administrative processes, and operational activities while maintaining accuracy and attention
to detail.
● Safety, GMP & Compliance Focus – Promotes a safe work environment and supports
adherence to GMP standards, company policies, and regulatory requirements.
● Communication & Customer Service – Builds positive relationships and provides responsive
support to employees, leadership, and cross-functional partners.
● Technology & Systems Administration – Utilizes business systems effectively and manages
basic IT support, access control, equipment setup, and recordkeeping.
● Problem Solving & Accountability – Demonstrates initiative, sound judgment, and ownership
in identifying issues, implementing solutions, and driving results.

Required Education:
High School Diploma

Required Experience: minimum of 2-3 years
experience in facilities, compliance, safety, or
HR operations

Preferred Experience:
Experience in manufacturing, distribution, or
regulated environments (FDA/GMP)
Experience working cross-functionally with HR and
Operations teams

Golden Perks & Benefits:
  • Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.
  • Annual bonus
  • We match up to 3.5% of your 401k contributions, ensuring your retirement savings grow alongside your career.
  • 6 paid sick and mental health days, an Employee Assistance Program, free weekly yoga and meditation classes, and additional mental health benefits, because we take a holistic approach to your well-being.
  • Invest in your future with our Employee Stock Ownership Plan, where company contributions fund your retirement plan with company stock. Learn more.
  • Reimbursements for a portion of personal cell phone and internet usage for eligible employees.
  • Professional development opportunities with mentorship, continuous learning programs, and performance-based pay increases, empowering you to progress and excel in your career.
  • Through our charity sponsorships, you can make a positive impact on communities worldwide. We’ve donated over $9 million to date.
  • Potential for quarterly KPI bonuses.

The base salary range is $26.00hr-$32.00hr, plus bonus potential.

The posted salary range in this job posting reflects data based on California’s cost of labor analysis. This salary range is subject to change per state; please click here to find the pay differential in your state of residence if the role is remote. 

Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographical location.

We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

A Note to Recruiting Agencies: At Golden Pet Brands, we handle all hiring through our internal Talent Acquisition team. Occasionally, we might use staffing or recruiting agencies to support our internal team in finding the right candidates. Agencies are not authorized to contact our hiring teams directly to present candidates. Our internal Talent Acquisition team is responsible for all candidate presentations to our hiring managers. Golden Pet Brands will need written approval and a signed agreement before submitting any candidate info for a specific job opening. Without this, we won’t pay any fees for placements. Thank you for your understanding.

Candidate Safety: The safety of our candidates is our highest priority. When looking for a job, please be aware of cyber criminals, fake domains, and fraudulent job offers. Golden Pet Brands recruiters will only contact applicants from our official company e-mail domain, (NAME@GOLDENPETBRANDS.COM) or through our internal Applicant Tracking System, Greenhouse. In addition, Golden Pet Brands recruiters will never send you checks, or ask you to disclose personal financial details. 

Click here to learn more about general internet safety and our hiring practices. 

To apply for this job please visit job-boards.greenhouse.io.

Terms used in this posting

401k
A retirement savings plan offered by U.S. employers, often with the company matching a portion of what you contribute.

Working in Memphis, Shelby County

Weather right now in Memphis, Shelby County: checking… · Local time: · Air quality: · Daylight:

Memphis is a city in Shelby County, Tennessee, United States, and its county seat. Situated along the Mississippi River, it had a population of 633,104 at the 2020 census, making it the second-most populous city in Tennessee, the fifth-most populous in the Southeast, and the 29th-most populous in the US. Memphis is the largest city proper on the Mississippi River and anchors the Memphis area that includes parts of Arkansas and Mississippi, the 45th-most populous metropolitan area in the U.S. with 1.34 million residents.

Tennessee, officially the State of Tennessee, is a landlocked state in the Southeastern region of the United States. It borders Kentucky to the north, Virginia to the northeast, North Carolina to the east, Georgia, Alabama, and Mississippi to the south, Arkansas to the southwest, and Missouri to the northwest. Tennessee is the 36th-largest by area and the 15th-most populous of the 50 states. Accor

Note: Tunisia observes a public holiday on Jul 25 — Republic Day.

🇹🇳 Relocation safety for Tunisia: Exercise Increased Cautionvia Warnely, CC BY 4.0

  • Elevation 91m (299 ft)

Source: Wikipedia (state)

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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