CookUnity at a glance
CookUnity
About CookUnity:
Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.
Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.
If that mission has you hungry in more ways than one, you’ve found the right job posting.
What we’re looking for
As a Operations Manager II, you’ll be responsible for providing a best-in-class experience to our eaters and our chefs.
Your time will be spent running the daily operations of the entire New York market, as well as driving improvement measures, and operational strategy.
You will help to elevate the standard, streamline processes, and provide efficient guidelines to the Kitchen, Warehouse, Food Safety, Fulfillment and Logistics departments, ensuring they are all set for success. All this with a long-term mindset nurturing positive daily habits with special care on scalability and cost-efficiency.
Success for this role will be measured by customer satisfaction and profitability of operations, constantly identifying key opportunities and spearheading projects focused on effectively scaling our business for growth.
Responsibilities
-
1. Operational Oversight
- Monitor real-time operations to ensure adherence to SOPs.
- Address and resolve operational issues promptly to avoid operational disruptions.
- Ensure compliance with KPIs (Sealed Meals Per Hour, Labor, Food Safety Compliance)
- Act as the first escalation point for on-ground teams.
2. Team Coordination
- Labor Management / Scheduling of associates / ensuring they are briefed and aligned on daily objectives.
- Supervise and support team members during operational hours, and coordinate effective shift handovers
3. Resource Management
- Ensure optimal staffing during peak and off-peak hours.
- Identify and report any resource gaps to senior management.
4. Performance Monitoring & Reporting
- Track and analyze performance metrics during shifts.
- Prepare end-of-shift reports summarizing activities, issues, and resolutions.
- Identify areas for operational improvement and propose solutions.
5. Communication
- Maintain clear communication with cross-functional teams, including IT, Customer Support, and Quality Assurance.
- Relay updates and changes in processes to team members promptly.
Qualifications
- Bilingual (English & Spanish Fluency)
- Experience in cold storage (preferred), operations, logistics, or a similar role.
- Strong analytical and problem-solving skills.
- Excellent communication and leadership abilities.
- Bachelor’s degree in Business Administration, Operations, or a related field preferred.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Proficiency in relevant tools and software (e.g., operational dashboards, reporting tools).
Benefits
🩺 Health Insurance coverage
🌅 401k Plan
📈 We grow, you grow: Stock Options Plan granted on Day 1
🌟 Eligible for a bi-annual performance bonus
⛱ PTO policy and paid sick days
🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical
🐣 Family leave: 12 weeks fully paid
🕯 Compassionate Leave: 3-5 days each time the need arises
🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly
🧘🏽♀️ Wellness perks: access to a nutritional coach and fitness subsidies to build a healthy lifestyle
👩🏾🏫 Personalized Spanish coach
🌟 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!
Compensation
All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
If you’re interested in this role, please submit your application, and if we think you might be a fit, we’ll get in touch with you. Thank you for your time!
CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
A quick note for all candidates
We’ve recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief “proof of humanity” to confirm that we’re connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us:
- Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com
- Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you’re unsure, feel free to reach out to us on our official LinkedIn Company Page.
- We only communicate through official CookUnity channels. That means emails ending in
@cookunity.comand interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS. - We’ll never ask for payment or personal financial details. If anyone does, please don’t share any information and let us know right away.
If something ever feels off or you’re unsure about a message, we’d much rather you double-check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity — and we care about keeping your experience (and safety) as genuine as possible.
To apply for this job please visit careers.cookunity.com.
Explore CookUnity online
What people say about CookUnity
- Instant Checkout and the Agentic Commerce Protocol
- CookUnity fabricated an order with random items and charged my credit card
- CookUnity fabricated an order with random items and charged my credit card
- Blue Apron becomes a penny stock, trading under $1 for the first time
Recent news
- Are CookUnity's Chef-Created Meals Really Restaurant-Quality? I Ate Them for a Week to Find Out - Bon Appétit: Recipes, Cooking, Entertaining, Restaurants | Bon
- I Made a Week’s Worth of CookUnity Meals — And It’s Like Having My Own Private Chef, Only Way Cheaper - The Kitchn
- Partnering with CookUnity to deliver award-winning, chef-prepared meals through Airbnb Services - Airbnb Newsroom
- CookUnity Promises a Restaurant-Level Meal Subscription. Does It Deliver? - Eater
- CookUnity Partners with the New York Yankees to Serve Meals from NYC’s Award-Winning Chefs at Yankee Stadium - Business Wire
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Los Angeles, Los Angeles County
Los Angeles, also known as L.A., is the most populous city in the U.S. state of California, and the commercial, financial, and cultural center of Southern California. With an estimated 3.87 million residents within the city limits as of 2025, it is the second-most populous city in the United States, behind New York City, and the largest city in the Western United States. The city has an ethnically and culturally diverse population, and it is the principal city of a metropolitan area of 12.9 million people (2024). Greater Los Angeles, a combined statistical area that includes the Los Angeles an
California is a U.S. state in the Western United States that lies on the Pacific Coast. It borders Oregon to the north, and Nevada and Arizona to the east; it also shares an international border with the Mexican state of Baja California to the south. With over 39 million residents across an area of 163,696 square miles (423,970 km2), it is the largest U.S. state by population and third-largest by
Source: Wikipedia (state)
Market context
- Similar listings in Los Angeles, California, United States 1
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Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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