Operations Coordinator – Cincinnati, OH

Join GE HealthCare as an Operations Coordinator in Saint Bernard, Ohio, where you'll play a critical role in ensuring flawless execution of our customer service contracts and billing operations. This full-time position in the Cincinnati area offers the opportunity to directly impact customer satisfaction and operational efficiency across our healthcare technology services.

About the Role

As Operations Coordinator for GE HealthCare, you'll be the backbone of our service contract administration. Your primary focus will be maintaining the integrity of customer contracts throughout their lifecycle—from accurate data entry and quality assurance through timely, error-free billing. You'll manage critical data processes for your assigned accounts, ensuring both speed and precision in every transaction while serving as a key liaison between customers and internal Service teams.

What You'll Do

• Execute service contract processes with attention to detail, maintaining first-class standards for all customer engagements
• Perform accurate data entry and establish baseline data quality standards for assigned accounts
• Process customer billing for both contract and non-contract services with accuracy and timeliness
• Conduct quality reviews of contract entries to ensure system integrity and prevent billing discrepancies
• Serve as liaison between customers and internal Service teams, addressing inquiries and resolving issues
• Support operational process improvements and efficiency initiatives

What We're Looking For

• Strong attention to detail and commitment to accuracy in data-intensive work
• Ability to manage multiple accounts and priorities in a dynamic environment
• Excellent communication skills with both internal partners and external customers
• Proficiency with data entry systems and database management tools
• Customer service orientation with a focus on reliable, timely support
• High school diploma or equivalent; college coursework or relevant operations experience a plus

About GE HealthCare

GE HealthCare is a global leader in medical technology, digital solutions, and patient care services. We're committed to making healthcare more personal, precise, and accessible worldwide.

How to Apply

To apply for this Operations Coordinator position in Saint Bernard, Hamilton County, submit your application through this listing.