On-Site Service Representative (Part Time)

Join Grainger Businesses as an On-Site Service Representative in Grinnell, Poweshiek County, serving customers throughout the region. In this full-time role, you'll deliver essential support and technical expertise directly to our customers' locations, building relationships and ensuring they get the most from their Grainger products and solutions.

About the Role

As an On-Site Service Representative for Grainger Businesses in Grinnell, you'll be the face of our company in the field. You'll travel to customer locations to provide hands-on support, technical troubleshooting, and product guidance. This is your opportunity to make a tangible impact by keeping our customers' operations running smoothly.

What You'll Do

• Visit customer locations throughout the Grinnell area and surrounding communities to deliver technical support and service
• Troubleshoot equipment issues and implement solutions using your product knowledge
• Build and maintain strong relationships with our diverse customer base
• Document customer interactions and work performed for accurate record-keeping
• Gather customer feedback to help improve our products and services
• Ensure customer satisfaction by delivering reliable, professional support on every visit

What We're Looking For

• Reliable transportation and valid driver's license (required for on-site travel)
• Strong communication and interpersonal skills
• Technical aptitude and problem-solving ability
• Customer service orientation and professional demeanor
• Ability to work independently in the field
• Experience in a technical support, field service, or customer-facing role is a plus

About Grainger Businesses

Grainger Businesses is part of W.W. Grainger, Inc., a leading distributor serving customers across North America, Japan, and the United Kingdom. We keep the world working by providing products, solutions, and expert support to businesses of all sizes.

How to Apply

If you're ready to grow your career as an On-Site Service Representative with Grainger Businesses in Grinnell, apply through this listing today.