- Full Time
- New York, New York, United States
Van Leeuwen Ice Cream
We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good.
Nowadays, people can spend so much time on what’s “healthy” they don’t stop to consider what’s healthy. As far as we’re concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand.
Van Leeuwen Ice Cream is hiring a full-time Multi-Unit General Manager to oversee multiple New York City locations (the average GM oversees two locations). This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!).
The Multi-Unit General Manager is responsible for the overall operation of their assigned store(s). This includes managing people operations, sales, inventory, and the guest service experience.
JOB RESPONSIBILITIES
- Completes store operational requirements by scheduling and assigning stations for employees
- Maintains store staff by recruiting, selecting, orienting, and training employees
- Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results
- Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor
- Upholds excellent standard of customer service
- Ensures availability of merchandise and services by communicating with vendors; maintaining inventories
- Maintains a safe and clean environment for customers and employees
- Rolls out new menu items to team members and communicates these changes throughout the retail space
- Processes weekly payroll in a timely and accurate manner
- Orders and maintains uniform supply and successfully holds all employees to uniform standard
- Addresses all maintenance issues
JOB REQUIREMENTS
- NYC DOH Food handlers license required
- 3+ years of experience in a food retail management role preferred
- Prior experience managing a team required
- Excellent communication and problem-solving skills
- Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards
- Able to push/pull/lift 50 lbs of weight regularly
- Stand for extended periods of time regularly
- Walk up and down stairs regularly
- Stand, bend and reach for prolonged periods of time
- Ability to multi-task and thrive in a fast-paced environment
PERKS + BENEFITS
- Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
- Medical, Dental + Vision Insurance with 70% Employer Contribution
- 401k with up to 4% Employer Match
- Cell Phone Reimbursement Plan
- Paid Time Off – 3 Weeks / 120 Hours Total
- Paid Sick Time
- Yearly Performance Reviews
Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.
The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held.
To apply for this job please visit vanleeuwenicecream.com.
Terms used in this posting
- 401k
- A retirement savings plan offered by U.S. employers, often with the company matching a portion of what you contribute.
- equity
- Ownership stake in the company, usually in the form of stock options or RSUs, offered in addition to salary.
Explore Van Leeuwen Ice Cream online
Working in New York, NY
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New York, often called New York City (NYC), is the most populous city in the United States. It is located at the southern tip of New York State on New York Harbor, one of the world's largest natural harbors. The city comprises five boroughs—Manhattan, Brooklyn, Queens, the Bronx, and Staten Island; each is coextensive with its respective county. It is the geographical and demographic center of both the Northeast megalopolis and the New York metropolitan area, the largest metropolitan area in the United States by both population and urban area. New York is a global center of finance and commerc
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