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Prepare brief examples of multi-agency coordination, confidentiality, caseload prioritization, and escalating risk. Be ready to explain how you document plans and communicate with clinical and community partners in a coordinator role.
Best suited to candidates who can coordinate mental-health supports on site for Onwa in Ottawa—organized, calm under pressure, strong at documentation and partner handoffs—without relying on remote-only work.
As Mental Health Coordinator at Onwa in Ottawa, a typical day centres on coordinating client support: intake and follow-ups, linking people to counselling or community resources, tracking care plans, and liaising with clinicians and partner agencies. Expect a mix of scheduled check-ins, documentation, and on-site triage when needs escalate.
No. The listing is for Ottawa, ON, with remote set to off, so plan for on-site work in the city.
Company profile data is not included here, so culture, size, and benefits are not summarized from reviews or employer pages.
No salary figures and no certification resources are provided in the source data, so none are stated.
Public-domain labor data — prepare examples for 2–3 of these.
Onwa is hiring a Mental Health Coordinator in Ottawa, ON for a full-time role that places you at the centre of client-focused care coordination across the local community. Position Summary The Mental Health Coordinator with Onwa in Ottawa, ON leads the planning and delivery of coordinated support for individuals navigating mental health challenges. In this full-time position you will assess needs, build practical care pathways, and link clients to the right services so they experience continuity and improved wellbeing. The work centres on collaborative case oversight, resource navigation, and clear communication with clients, families, and partner professionals throughout Ottawa and surrounding areas. Key Responsibilities Complete thorough mental health assessments and create individualized care and support plans for each client Coordinate services among clinicians, community agencies, and support networks to ensure seamless care Deliver ongoing case management, track progress, and revise plans based on changing client needs Arrange timely referrals to counselling, housing supports, peer programs, and other essential resources Maintain accurate, confidential documentation that meets privacy and professional standards Advocate for clients and contribute to local mental health awareness and education efforts across Ottawa, ON Respond appropriately to crisis situations using established protocols and escalate when required Work with colleagues to review service quality and recommend practical improvements Qualifications Degree in psychology, social work, counselling, or a closely related discipline Hands-on experience supporting people with mental health concerns in a professional setting Strong interpersonal, listening, and written communication skills Solid understanding of common mental health issues, assessment approaches, and recovery-oriented practices Ability to manage caseloads independently while collaborating effectively within a team Demonstrated empathy, sound judgment, and organizational capacity in sensitive situations Comfort producing clear records and using basic case-management tools More About Onwa Onwa is hiring for this role and offers a supportive team environment. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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