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Prepare examples of growing membership or volunteer pools, fixing drop-off in onboarding, and measuring engagement without vanity metrics. Be ready to discuss how you segment audiences, run volunteer training, handle capacity gaps, and partner with program staff under limited resources.
Strong fit if you enjoy people-centric systems work: recruiting and retaining members and volunteers, turning informal help into reliable capacity, and reporting outcomes clearly in a Singapore-based, on-site role at Talents@Work.
As Membership & Volunteer Development Manager at Talents@Work in Singapore, a typical day balances member engagement and volunteer pipelines: reviewing recruitment and retention metrics, planning onboarding or training for volunteers, coordinating with program leads on campaigns, and following up with members on benefits or events. Afternoons often include partner outreach, content for newsletters or briefings, and tracking progress against membership growth and volunteer coverage goals.
Prioritize stakeholder communication, volunteer lifecycle management, membership CRM hygiene, event and campaign planning, and basic data tracking for retention and engagement. Build fluency in facilitation, inclusive community practice, and clear written updates for members and internal teams.
The listing marks remote as no, so expect on-site or local work in Singapore unless Talents@Work states otherwise in the full post.
Membership growth and care plus volunteer recruitment, training, and retention—systems and relationships more than pure event logistics alone.
Experience in associations, nonprofits, community programs, or people operations with measurable membership or volunteer outcomes is most relevant.
Membership & Volunteer Development Manager at Talents@Work in Singapore Role Overview The Membership & Volunteer Development Manager role at Talents@Work oversees membership schemes, drives meaningful engagement for members and volunteers, and strengthens pathways from participation to contribution. This includes growing and activating a sustainable volunteer pool, including converting members into active contributors. Key Responsibilities Oversee the development and implementation of membership programs that enhance member satisfaction and retention. Drive meaningful engagement activities for both members and volunteers, ensuring their needs are met and their contributions are valued. Develop and manage volunteer recruitment strategies to ensure a sustainable pool of active contributors. Collaborate with programme teams to integrate membership and volunteer efforts purposefully into the organization's overall strategy. What We're Looking For A proven track record in membership management or similar roles, particularly in driving engagement and retention strategies. Experience in developing and managing volunteer programs, including recruitment, training, and activation of volunteers. Strong interpersonal skills with the ability to build relationships and manage cross-functional teams effectively. Excellent project management skills, with the ability to prioritize tasks and meet deadlines. About Talents@Work Talents@Work is a leading organization in Singapore dedicated to fostering talent development and community engagement. Our mission is to create meaningful opportunities for individuals to contribute to society while enhancing their personal and professional growth. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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