Lutheran Living Services
Lutheran Living Services, located in Wauwatosa, Wisconsin, is hiring a full-time Medical Records & Unit Clerk to support our nursing teams and patient care operations. This is an essential administrative healthcare role where you'll manage medical documentation, coordinate patient care logistics, and serve as a key communication hub for our clinical and administrative departments.
About the Role
As our Medical Records & Unit Clerk, you'll provide comprehensive administrative and documentation support to our nursing unit. You'll work at the intersection of patient care, medical records management, and departmental operations—ensuring accurate, timely information flows smoothly between patients, clinical staff, physicians, insurance partners, and family members. This role combines data management precision with interpersonal responsibility in a healthcare setting.
What You'll Do
- Manage and maintain patient medical records, ensuring completeness, accuracy, and compliance with healthcare privacy standards
- Coordinate patient appointments, admissions, and care schedules across departments and with external healthcare providers
- Serve as a communication liaison between nursing staff, physicians, patients, families, and other clinical departments
- Handle patient intake documentation, insurance verification, and medical record filing systems
- Support billing and insurance coordination by organizing and processing patient medical documentation
- Answer phones, direct inquiries, and provide administrative support to the nursing unit
- Process medical records requests and assist with record transfers as needed
- Maintain organized, accessible filing systems—both physical and digital—for patient information
What We're Looking For
- High school diploma or GED required
- Knowledge of medical records management, healthcare terminology, and healthcare operations
- Proficiency with computer systems and medical records software
- Strong organizational, time-management, and multitasking skills
- Excellent written and verbal communication abilities
- Attention to detail and commitment to accuracy in documentation
- Familiarity with HIPAA regulations and patient privacy standards
- Professional demeanor and ability to work collaboratively with clinical and administrative teams
About Lutheran Living Services
Lutheran Living Services operates The Lutheran Home and Harwood Place in Wauwatosa, serving the Milwaukee County community with compassionate, quality senior care and healthcare services. We're committed to supporting our patients and residents with dignity and excellence.
How to Apply
Ready to join our team? Apply through this listing to be considered for the Medical Records & Unit Clerk position in Wauwatosa.
To apply for this job please visit www.adzuna.com.
Working in Wauwatosa, Milwaukee County
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