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Medical Front Office – Patient Service Specialist

Select Medical · Jeffersonville, Clark County

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Be ready to walk through a busy check-in scenario, how you protect patient privacy, and how you fix a scheduling or insurance mismatch without delaying care. Ask how KORT Jeffersonville measures front-office performance (wait times, no-shows, collections accuracy) and how this role partners with therapists and billers.

Fit summary

Strong fit if you like paced, people-facing clinic work, accuracy under interruption, and supporting rehab patients at Select Medical’s KORT front office in Jeffersonville—not remote desk work.

Day in the role

As a Medical Front Office Patient Service Specialist at a Select Medical / KORT outpatient setting, the day centers on patient flow: check-in and check-out, verifying insurance and demographics, scheduling therapy visits, answering phones, collecting copays, and keeping charts and front-desk systems accurate so clinicians can treat on time.

Skills to emphasize

Useful focus areas without inventing credentials:

FAQ from this listing

Is this role remote?

No. The listing is for an on-site Medical Front Office Patient Service Specialist with Select Medical / KORT in Jeffersonville, Clark County, Indiana.

What does Select Medical do?

It runs specialty hospitals and outpatient rehab and occupational-health clinics; KORT is part of that outpatient rehab footprint.

Are salary or Glassdoor ratings included here?

No verified pay bands or employer review scores were provided in the source data for this listing.

Company facts (cached)

Website: selectmedical.com

Select Medical is a healthcare company based in Pennsylvania. It owns long-term acute care and inpatient rehabilitation hospitals, as well as occupational health and physical therapy clinics.

Public cache only — not an employee review.

Role overview (listing rewrite)

Medical Front Office - Patient Service Specialist at Select Medical in Jeffersonville, Clark County. Join our KORT outpatient facility as a full-time patient service specialist and become the essential first contact that creates a welcoming environment for every patient who walks through our doors. About the Role Our KORT physical therapy clinic in Jeffersonville needs a dedicated Patient Service Specialist for our front office team. In this full-time position, you'll be responsible for patient check-in, appointment scheduling, insurance verification, and phone management—all crucial to delivering a seamless front-office experience. The schedule includes weekdays with variable hours. Compensation starts at $17 per hour, based on your experience. What You'll Do Perform patient check-in, collect necessary information, and maintain intake documentation Manage incoming phone calls and route them to appropriate clinical staff members Verify insurance eligibility and coverage before patient appointments Coordinate scheduling and manage the clinic's appointment calendar Ensure HIPAA compliance and protect patient privacy at all times Process patient payments and complete administrative duties Deliver professional, compassionate service to create positive first impressions What We're Looking For Proven customer service excellence in a fast-paced setting Comfortable using appointment scheduling software and general office technology Excellent organizational and multitasking abilities Careful attention to accuracy in patient record-keeping Polished, professional communication style Flexibility to work varying weekday schedules Medical or healthcare front office experience is valued but not mandatory About Select Medical and KORT Select Medical operates KORT (Kessler Orthopaedic Rehabilitation and Treatment) clinics nationwide, specializing in outpatient physical therapy and orthopedic rehabilitation. Our Jeffersonville location is dedicated to helping patients restore function and improve their quality of life through expert physical therapy services. How to Apply Ready to make a difference as a Patient Service Specialist at Select Medical's Jeffersonville KORT facility? Submit your application through this job listing today.

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Questions to ask them

Generated for personal interview prep · 2026-07-18 UTC · getajob.ai