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Prepare examples of staying neutral under pressure, active listening, and de-escalating tense talks. Be ready to walk through how you open a mediation, set ground rules, and record clear next steps. Tie answers to employment or workplace dispute settings where you can.
A solid match if you communicate clearly, stay impartial in conflict, and want process-driven resolution work in a Singapore labour and industrial-relations context rather than pure advocacy.
As a Mediator with the Tripartite Alliance for Dispute Management at the National Trades Union Congress in Singapore, you would prepare case files, convene joint and private sessions, keep discussions balanced and confidential, and help parties explore voluntary settlements. The day usually mixes intake notes, facilitated dialogue, follow-up paperwork, and coordination with tripartite stakeholders—on site, not remote.
No. The listing is for Singapore and is not marked remote.
Dispute mediation under the Tripartite Alliance for Dispute Management framing of this National Trades Union Congress posting.
Impartial facilitation—helping parties clarify issues and work toward settlement without taking sides.
National Trades Union Congress - Singapore About This Position The National Trades Union Congress (NTUC) is seeking a Mediator to join its Tripartite Alliance for Dispute Management (TADM). The role involves managing cases from the Case Relationship Management System (CRM), providing timely assistance, and resolving employment disputes through mediation. This full-time position is based in Jurong East. Responsibilities Retrieve cases from the Case Relationship Management System (CRM) Evaluate and assess incoming cases Provide timely assistance and advisory to members on workplace-related matters/disputes Mediate employment disputes between members and companies What We're Looking For A strong understanding of labor laws and dispute resolution processes Excellent communication and negotiation skills Prior experience in case management or a related field is preferred Ability to work independently and as part of a team About National Trades Union Congress The National Trades Union Congress (NTUC) is the largest trade union organization in Singapore. Founded in 1931, NTUC represents over 800,000 workers across various sectors and plays a crucial role in promoting industrial relations and worker welfare. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required information is provided for consideration.
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