Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Expect product-sense and prioritization questions for U.S. mid-market payments use cases, plus how you’d partner with sales, risk, and tech. Be ready on Mastercard’s network model (issuer–acquirer settlement) and recent competitive/regulatory themes without inventing metrics.
Strong fit if you enjoy product innovation in payments or B2B platforms, thrive in Midtown Manhattan office rhythms, and can translate network capabilities into mid-market value. Thin public review data—weigh culture via direct conversations, not third-party scores.
As Manager, US Mid-Market, Product Innovation, you would shape product ideas for Mastercard’s mid-market U.S. segment: aligning innovation bets with merchant and issuer needs, coordinating cross-functional partners, and turning payment-network capabilities into practical offers for that customer tier.
No—the listing is for Grand Central, Manhattan (remote = 0).
It processes payment transactions between merchant banks and card-issuing institutions for Mastercard-branded cards.
Purchase, New York, with this role located near Grand Central in Midtown Manhattan.
Website: mastercard.com
Mastercard Inc. is an American multinational payment card services corporation headquartered in Purchase, New York. It offers a range of payment transaction processing and other related-payment services. Throughout the world, its principal business is to process payments between the banks of merchants and the card-issuing banks or credit unions of the purchasers who use the Mastercard-brand debit, credit and prepaid cards to make purchases. Mastercard has been publicly traded since 2006.
Public cache only — not an employee review.
Join Mastercard as a Manager, US Mid-Market, Product Innovation, based in Grand Central, Manhattan. In this full-time position, you'll lead product strategy and innovation for our US mid-market business, working at the intersection of financial services, technology, and customer success to shape the future of commerce. About This Position We're looking for a strategic leader to own product innovation initiatives across Mastercard's mid-market segment in the United States. You'll identify market opportunities, develop go-to-market strategies, and drive product adoption among mid-sized businesses. This role bridges our product, sales, and partnership teams, requiring someone who can translate customer needs into scalable innovation that strengthens our position in this high-value segment. Core Duties Develop and execute product innovation strategies tailored to mid-market customer needs and competitive landscape Lead cross-functional collaboration with product, technology, marketing, and sales teams to launch new solutions Drive adoption of payment innovation among mid-sized businesses, financial institutions, and ecosystem partners Analyze market trends, customer feedback, and competitive dynamics to identify growth opportunities Manage strategic relationships with key mid-market accounts and partners Define success metrics, track performance, and optimize product-market fit over time Qualifications 5+ years of experience in product management, business development, or strategy roles within financial services or payments Demonstrated success managing mid-market or commercial customer segments Strong understanding of payment systems, digital commerce, or financial technology Proven ability to lead cross-functional teams and influence stakeholders at all levels Analytical mindset with ability to translate data and market insights into strategic decisions Excellent communication and presentation skills About the Company Mastercard powers economies and empowers people in 200 countries and territories worldwide. We're committed to building a sustainable economy where everyone can prosper. Our mission is to deliver secure, simple, smart, and accessible digital payments that strengthen commerce for businesses of all sizes, while advancing financial inclusion globally. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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