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Website: navient.com
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Navient is seeking a Manager, Student Loan Origination Operations for this full-time remote role in Remote Location (Recruiting - Job Posting Use Only). Candidates will guide essential functions that keep loan processes running smoothly from a remote base. About the Role The Manager, Student Loan Origination Operations position at Navient centers on directing the front-end activities that turn applications into ready loans. Working fully remote, you will shape team performance, uphold standards, and refine day-to-day workflows so that origination remains accurate, timely, and compliant. Success in this role means balancing people leadership with operational rigor while supporting the broader goals of the organization from a remote location. Core Duties Direct remote staff responsible for reviewing, validating, and advancing student loan applications through the origination pipeline Track pipeline volume, cycle times, and quality indicators to identify bottlenecks and implement corrective actions Coach team members on proper documentation, eligibility verification, and regulatory checkpoints Partner with compliance, underwriting, and technology groups to maintain seamless handoffs and reduce rework Establish and update standard operating procedures that raise consistency across remote origination activities Deliver regular status summaries and improvement recommendations to leadership Foster an accountable remote culture that emphasizes clear communication and continuous skill development Requirements Demonstrated success leading operational teams within lending, financial services, or similar high-volume processing settings Solid grasp of student loan origination flows, documentation standards, and applicable consumer regulations Ability to manage, motivate, and develop remote employees across multiple locations Comfort analyzing performance data and translating findings into practical process changes Clear written and verbal communication skills suited to both team coaching and cross-department coordination Bachelor’s degree in a business-related discipline or equivalent practical experience preferred Working at Navient Navient is hiring for this role and offers a supportive team environment where professionals can grow and contribute meaningfully alongside colleagues who value precision and collaboration. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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