Manager, Clinical Lab

• Monitors workflow and ensures production goals and deadlines are met (e.g. TAT, SLA)

• Engages in future planning and scales employees and equipment appropriately

• Gathers and monitors metrics on production deadlines, efficiency, scrap waste, and error rates

• Monitors the quality control/assurance programs, test results, and equipment (if applicable)

• Uses metrics in decision-making and to drive changes across the team (e.g. cost reduction, quality improvement)

• Manages sufficient headcount levels to meet production goals by proactively driving the interview process and managing employee PTO and overtime when necessary.

• Refines current lab process through continuous improvement projects.

• Oversees team specific lab operation.

• Go-to person when senior manager is not present; go-to person for knowledge of process and product.

• Responsible for seamless transition of automation and test improvement/additions into production workflow

• Analyzes and troubleshoots lab processing errors; provides recommendations on how to proceed to lab director, scientists and statisticians as necessary

• Supports Supervisors in close out of NCRs.

• Responsible for the initiation and close out of CAPAs in a timely manner.

• Ensures departmental lab compliance for regulatory bodies

• Ensures tests are being completed according to approved procedures.

• Maintains an organized, safe and efficient work area for the team at all times.

• Actively interacts with interdepartmental teams such as OPS, Accessioning, Engineering, Stats, R&D, and Support.

• Handles employee issues: complaints, disciplinary actions, etc. Collaborates with Senior Manager and/or Human Resources to resolve issues.

• Explains (as much as possible) reasoning behind instructions/processes given/changes that are made. If necessary, explains to team why certain ideas cannot be implemented effectively.

• Meets regularly with Supervisors to discuss goals and progress.

• Responsible for performance review of direct reports and overseeing performance review of entire staff.

• Plans and leads team meetings.

• Develops high-performing employees by providing them learning opportunities, cross-training opportunities and newchallenges whenever possible.

• Recognizes and rewards talent through merit reviews, promotions, and recognition programs

• Adheres to Departmental Expectations.

• Manages the training program for direct reports.

• Notifies management of all requirements for tools, supplies, etc.

• Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.

• Provides guidance to subordinates within the latitude of established company policies.

• Recommends changes to policies and establishes procedures that affect immediate organization(s).

• Manages the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing.

• BS/BA degree in Biological Sciences, related field, or equivalent

• A minimum of 3+ years of industry-related experience preferred

• Current certification in California State CLS or CGMBS license (Clinical Genetics Molecular Biologist Scientist) 

KNOWLEDGE, SKILLS, AND ABILITIES