Logistics Coordinator

OUR COMPANY:  
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration   
and Business IT Support services to some of the world’s largest industry leaders, delivering   
forward-thinking solutions based on multi-domain architecture. Customer satisfaction   
and commitment to superior quality of service are our top business priorities, along with   
investing in and supporting our partners and employees.   
We are a true International IT provider and are proud to deliver our services through global   
simplicity with trusted transparency.  

WHAT YOU WILL DO:  
As a Logistics Coordinator, you will play a critical role in supporting global logistics and   
fulfillment operations by coordinating shipments, managing exceptions, analyzing   
operational performance, and driving continuous improvement initiatives. You will serve as   
a key liaison between internal stakeholders, customers, carriers, freight forwarders, and   
third-party logistics providers (3PLs) to ensure the efficient movement of products across a   
complex global supply chain network.  
This is a full-time, onsite position at the assigned facility during standard business hours.   

KEY RESPONSIBILITIES:  
Logistics & Fulfillment Execution  
• Execute daily logistics transactions, including standard parcel, air freight, ocean   
freight, and white-glove shipments.  
• Coordinate shipment bookings with carriers, freight forwarders, and logistics   
service providers.  
• Obtain and validate required trade compliance, customs, and dangerous goods   
(DG) documentation.  
• Provide shipping instructions to internal stakeholders and external logistics   
partners.  
• Monitor end-to-end shipment activity and ensure timely execution against   
established service levels.  
• Proactively identify, investigate, and resolve shipment exceptions, including delays,   
customs holds, delivery failures, and claims.
• Respond to customer inquiries by providing shipment status updates and logistics   
process guidance.  
• Manage inbound and outbound logistics activities while maintaining accurate   
shipment records.  

Cross-Functional Collaboration & Vendor Management  
• Serve as a primary point of contact between logistics operations and internal   
customers, project teams, procurement, manufacturing, and other cross
functional stakeholders.  
• Coordinate daily activities with third-party logistics providers (3PLs), freight   
forwarders, carriers, and vendors.  
• Support supplier and vendor onboarding activities, including process   
implementation and operational readiness.  
• Monitor logistics partner performance against agreed service levels and contractual   
obligations.  
• Escalate service issues and work collaboratively with vendors to drive corrective   
actions and continuous improvement.  
• Maintain strong working relationships with internal and external partners to ensure   
operational success.  

ESSENTIAL CRITERIA:  
• Minimum of two years’ experience in logistics, transportation, supply chain   
operations, or fulfillment coordination.  
• Experience managing domestic and international shipments through parcel, air,   
ocean, and specialized transportation modes.  
• Strong understanding of freight forwarding customs processes, trade   
documentation, and supply chain operations.  
• Experience working with transportation management systems (TMS), warehouse   
management systems (WMS), ERP systems, or case management platforms.  
• Proficiency in Microsoft Excel, Google Sheets, and AI data analysis tools.  
• Strong analytical and problem-solving skills with the ability to identify trends and   
recommend solutions.  
• Excellent organizational skills with the ability to manage multiple priorities in a fast
paced environment.  
• Strong verbal and written communication skills with the ability to effectively engage   
stakeholders at all levels.
• Demonstrated ability to manage logistics exceptions and drive timely resolution.  
• Customer-focused mindset with a commitment to service excellence and   
operational execution.  

DESIRABLE CRITERIA:  
• Knowledge of Dangerous Goods (DG) shipping requirements and trade compliance   
regulations.  
• Experience working with Salesforce Service Cloud, AfterShip, PandoAI, Power BI,   
Tableau, or similar platforms.  
• Experience managing third-party logistics providers (3PLs) and carrier performance   
programs.  
• Experience supporting global logistics operations across multiple regions and time   
zones.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

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