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Be ready to walk through how you handle sensitive financial conversations, keep accurate notes, and de-escalate frustrated callers. Prepare brief examples of cash handling, compliance-minded habits, and clear explanations of fees or schedules without overpromising.
Strong fit if you like structured customer service, detail-heavy account work, and in-person branch pace at a title-loan lender in Laurens—not a remote or pure sales desk role.
As a Loan Servicing Representative at LoanMax Title Loans in Laurens, a typical day centers on customer account work: taking payment and payoff questions, updating borrower records, explaining balances and due dates, and coordinating with branch staff so title-loan accounts stay current and documented.
No. The listing is on-site in Laurens, Laurens County, South Carolina.
Servicing existing loans—payments, account updates, and borrower questions—rather than underwriting new credit decisions alone.
Laurens sits in Laurens County in inland South Carolina; plan for a local commute to LoanMax Title Loans rather than hybrid or fully remote work.
Loan Servicing Representative at LoanMax Title Loans - Laurens, Laurens County The Opportunity We are currently seeking a dedicated and customer-focused Loan Servicing Representative to join our team at LoanMax Title Loans in Laurens, Laurens County. As a full-time employee, you will be responsible for providing exceptional service to our customers while ensuring the smooth operation of our loan servicing processes. Your Responsibilities Process loan applications and manage customer inquiries efficiently Ensure compliance with all company policies and regulatory requirements Maintain accurate records and documentation for each loan transaction Communicate effectively with customers to resolve issues and provide support Work rotating Saturdays as required, from 9:00 AM onwards Adhere to store hours: Monday - Friday, 10:00 AM - 6:00 PM Skills & Qualifications Strong customer service skills with a focus on resolving issues promptly and effectively Excellent communication and interpersonal skills Attention to detail and ability to manage multiple tasks simultaneously Familiarity with loan servicing processes is preferred but not required Ability to work in a fast-paced environment and handle high volume of customer interactions Must be willing to work rotating Saturdays as needed Why Join LoanMax Title Loans At LoanMax Title Loans, we believe in providing our employees with competitive compensation and growth opportunities. Our pay range is $15 - $16 per hour, which is based on experience, qualifications, and performance. Bonus opportunities may be available but are not guaranteed. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. We look forward to hearing from you! To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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