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Lead Technical Account Manager

Black Duck Software, Inc.

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

Black Duck, the 2025 leader in Gartner’s Magic Quadrant for Application Security, is seeking an experienced Lead Technical Account Manager (TAM) to lead strategic collaboration with our most important customers. TAMs are essential drivers of the customer experience, ensuring our solutions are adopted, embedded into CI/CD workflows, and leveraged to manage software risk effectively.
 
The Team
The Black Duck Technical Account Management team partners with customers to accelerate adoption and maximize the value of our technology. TAMs work closely with internal  teams to ensure our solutions are seamlessly integrated into customer pipelines, enabling secure, high-quality software development at scale.
 
Our Culture
At Black Duck, we foster a collaborative and inclusive environment where every team member is empowered to make a difference. We value continuous learning, innovation, and diverse perspectives. Our team thrives on open communication, mutual respect, and a shared passion for excellence. We celebrate wins together and support each other through challenges, creating a strong sense of purpose and camaraderie.
 
Growth Opportunities
Joining Black Duck means investing in your professional growth. We offer specialized training, mentorship from industry leaders, and opportunities to work on cutting-edge projects. You’ll expand your technical and leadership skills while helping customers transform their software development practices.
 
What You’ll Do
  • Prioritize, Escalate, and Resolve technical product Issues
  • Provide Industry Specific Compliance / Regulatory Guidance
  • Role-specific training for developers, testers, product teams, and security administrators
  • Drive adoption and integration of Black Duck solutions into customer CI/CD pipelines and development workflows
  • Ensure value realization by optimizing technology usage, managing complexity, and promoting best practices
  • Act as a strategic advisor, aligning with customer business priorities and helping shape their AppSec strategy
  • Advocate for customers internally, orchestrating resources and prioritizing needs to drive outcomes
  • Increase customer efficiency by proactively resolving challenges and enabling faster time-to-value
  • Foster community and knowledge-sharing across customer teams and internal stakeholders
You’ll Have
  • Software development experience with proficiency in at least one of the following: C/C++, Java, C#, JavaScript, Python, Ruby, Go, or Kotlin
  • Must have at least one (preferably two) of the following:
     Application Security (AppSec) / DevSecOps experience.
    Technical Account Manager (TAM) or equivalent customer-facing experience
  • Strong knowledge of application security, vulnerabilities, and open-source licensing
  • Hands-on experience with CI/CD and DevOps tools
  • Proven ability to influence and guide customers through technical transformation
  • Excellent communication, relationship-building, and project management skills
  • At least 8 years in a customer-facing technical role
  • Ability to travel up to 15% as needed
  • Bachelor’s degree in computer science, Engineering, or a related STEM field.
  • Flexible in covering global customers across APAC, EU, and NAM regions.
Preferred Qualifications
  • Successful track record as a TAM, solution architect, or sales engineer in AppSec or DevSecOps
  • Security certifications (e.g., CEH, CISSP, CSSLP)
  • Prior experience with Black Duck tools (highly desirable) 
  • MBA or master’s degree in a technical or management field

Black Duck is an equal opportunity employer. We consider all applicants for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, disability, sexual orientation, veteran or military service status, or any other characteristic protected by applicable law. Black Duck complies with all applicable laws prohibiting employment discrimination in every jurisdiction where it operates and provides reasonable accommodations to individuals with disabilities in accordance with applicable law.

To apply for this job please visit job-boards.greenhouse.io.

Working in Bangalore, Karnataka

Bengaluru, also known as Bangalore, is the capital and largest city of the southern Indian state of Karnataka. As per the 2011 census, the city had a population of 8.4 million, making it the third most populous city in India and the most populous in South India. The Bengaluru metropolitan area had a population of around 8.5 million, making it the fifth most populous urban agglomeration in the country. It is located towards the southern end of the Deccan Plateau, at an altitude of 900 m (3,000 ft) above sea level. The city is known as India's "Garden City", due to its parks and greenery.

Karnataka is a state in the southwestern coast of India. It was formed as Mysore State on 1 November 1956, with the passage of the States Reorganisation Act, and renamed Karnataka in 1973. The state is bordered by the Lakshadweep Sea to the west, Goa to the northwest, Maharashtra to the north, Telangana to the northeast, Andhra Pradesh to the east, Tamil Nadu to the southeast, and Kerala to the so

    Source: Wikipedia (state)

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