Lead Guest Specialist Merrimack (DW Highway)

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Company facts (cached)

Website: voltaoilfamilybrands.com

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Role overview (listing rewrite)

Volta Oil Family Brands is seeking a full-time Lead Guest Specialist for our Merrimack location on DW Highway. In this leadership position, you'll mentor new team members, enforce operational standards, and partner with our management team to deliver exceptional guest experiences. About the Role The Lead Guest Specialist plays a critical role in developing our team and maintaining service excellence. You'll take ownership of training new Guest Specialists in our procedures and standards while working closely with the Manager and Assistant Manager to support daily operations. Your focus will be on building a knowledgeable, engaged team that upholds our commitment to quality customer service. What You'll Do Train new employees in the Guest Specialist role and company operations Model and reinforce the core duties and responsibilities expected of all Guest Specialists Provide hands-on mentorship and coaching to help team members succeed Support management with operational oversight and staff development Deliver outstanding customer service that reflects our brand standards Complete the Lead Specialist training program and certification requirements What We're Looking For Prior experience in customer service, retail, or hospitality environments Strong ability to train, mentor, and communicate with team members Commitment to delivering excellent guest experiences Reliability and readiness to complete company training programs Collaborative approach to supporting management and operations About Volta Oil Family Brands Volta Oil Family Brands operates quality locations across the United States, committed to providing outstanding service and value to our guests. How to Apply Ready to grow your career in a leadership role? Apply through this listing to join our team at the Merrimack location.

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