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Be ready to walk through member-service examples: de-escalation, product education, and when you escalate. Expect scenarios on accuracy, privacy, and cross-selling without pressure. Prepare questions about branch volume, training, and how Relationship Specialist 2 differs from level 1 at Nuvision.
Best fit if you want full-time, onsite credit-union member service in Lakewood (Los Angeles County / So.CA), with strong communication, patience, and comfort in a regulated retail-financial setting. Remote is not offered for this listing.
As a Relationship Specialist 2 at Nuvision Credit Union onsite in Lakewood (So.CA), a typical day centers on member-facing service: resolving account questions, guiding products and services, documenting interactions, and escalating complex issues. Expect steady branch or member-service traffic, accuracy under compliance rules, and teamwork with other specialists to keep service levels high.
No. The listing is full-time and onsite in Lakewood, Southern California (Los Angeles County).
Member relationship and service work at Nuvision Credit Union—helping with accounts, products, and day-to-day member needs in a branch or service setting.
See the company site at nuvisioncreditunion.com for official information about Nuvision Credit Union.
Website: nuvisioncreditunion.com
Public cache only — not an employee review.
Nuvision Credit Union is hiring a Relationship Specialist 2 in Lakewood, Los Angeles County—a full-time, onsite position where you'll build meaningful member relationships and drive branch success. Join a team that puts members first and offers growth opportunities in financial services. About the Role As a Relationship Specialist 2, you'll take on a versatile position supporting our Lakewood branch members through both in-person and phone interactions. This role combines the responsibilities of our concierge team, frontline Relationship Specialist I staff, interactive teller machine representatives, and Relationship Manager I functions. Your focus is sustaining smooth branch operations while delivering exceptional member experiences. What You'll Do Engage members in-person and by phone to address inquiries, process transactions, and identify financial solutions Open deposit accounts, manage membership services, and handle requests with accuracy and professionalism Support loan inquiries and guide members through the application and approval process Assist with branch operations, including teller functions and administrative support as needed Maintain detailed member records and ensure compliance with credit union policies and regulations Build lasting member relationships by understanding financial goals and recommending appropriate products and services What We're Looking For Strong communication and interpersonal skills with the ability to thrive in a fast-paced branch environment Commitment to delivering excellent member service and representing Nuvision Credit Union's values Ability to multitask and manage competing priorities while maintaining accuracy Reliability and flexibility to support branch operations as scheduled Interest in financial services and genuine passion for member-centered banking Comfort with banking systems and willingness to learn our tools and processes About Nuvision Credit Union Nuvision Credit Union serves Southern California members with financial products, services, and expertise designed to build stronger communities. Our Lakewood branch is part of a growing network dedicated to accessible, member-focused credit union banking. What's Included Eligible external applicants may qualify for a sign-on bonus—contact us to learn more about this opportunity and our other benefits. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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