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Prepare STAR stories on saving or growing a key account, handling a difficult stakeholder, and prioritizing when several clients need attention. Be ready to discuss how you track pipeline health and collaborate with product, ops, or marketing-style partners without overpromising.
Strong fit if you enjoy relationship ownership, structured follow-up, and commercial problem-solving for a few high-value accounts in Singapore’s on-site work setting.
As a Key Account Executive at ShopBack in Singapore, a typical day focuses on owning relationships with priority partners: reviewing account health, aligning on campaign or commercial goals, and coordinating with internal teams so clients get reliable delivery. Expect outreach and follow-ups, performance check-ins, issue escalation, and pipeline notes so renewals and expansions stay on track.
Strengthen account planning, CRM hygiene, negotiation basics, and clear written updates. Build comfort with KPI reviews and cross-functional coordination. No certification list was provided for this role family.
The listing indicates an on-site role in Singapore (not remote).
Own strategic client relationships, drive retention and growth, and coordinate delivery with internal teams.
Account growth results, stakeholder management examples, and disciplined pipeline or CRM habits.
Key Account Executive at ShopBack - Singapore What This Role Involves The Key Account Executive role at ShopBack is pivotal in driving growth and maintaining strong relationships with our key clients. You will be responsible for identifying new business opportunities, managing existing client accounts, and ensuring customer satisfaction through exceptional service and strategic partnerships. Your Responsibilities Identify and pursue high-value business opportunities to expand ShopBack’s client base in the region. Maintain and grow key relationships with major clients by understanding their needs and providing tailored solutions. Analyze market trends and competitor activities to inform strategic decisions and improve customer service. Develop and implement sales strategies that align with company goals, focusing on revenue growth and client retention. Qualifications A minimum of 3 years of experience in account management or a related field. Strong understanding of the retail and e-commerce industry, particularly in Southeast Asia. Excellent communication and negotiation skills to build and maintain relationships with clients. Proven ability to meet sales targets and drive revenue growth. More About ShopBack The ShopBack Group is the leading shopping, rewards, and payments platform in Asia-Pacific, serving over 60 million shoppers across 13 markets. In 2025, the Group expanded its global footprint into North America, driven by a vision to make every day more rewarding for its members. ShopBack is dedicated to saving members money and time while delivering unparalleled customer service. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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