Kathmandu Part Time Sales Assistant

Kathmandu Part Time Sales Assistant

About the Role

As a Part-Time Sales Assistant at Kathmandu's Queen Street store, you'll play a vital role in enhancing the customer experience. You will:

• Engage with customers in a warm and enthusiastic manner to make them feel welcome and inspired.
• Dive into product knowledge to confidently recommend gear that meets their needs, covering both technical features and sustainability stories.
• Identify customer needs early and provide exceptional service to ensure they leave satisfied.

Key Responsibilities

Your primary responsibilities will include:

• Providing excellent customer service in a retail environment.
• Maintaining product knowledge across various outdoor gear categories.
• Assisting customers with purchases and providing information on products, including their features and benefits.
• Spotting opportunities to upsell or cross-sell products based on customer needs.

Requirements

To succeed in this role, you should have:

• A passion for outdoor activities and a desire to share knowledge with customers.
• Excellent communication skills and the ability to engage customers effectively.
• A basic understanding of retail operations and customer service principles.
• The willingness to learn about various products and their uses.

About the Company

Kathmandu is a leading outdoor clothing and equipment retailer with a strong commitment to sustainability. Our stores provide customers with high-quality gear for all types of adventures, from hiking and climbing to camping and trekking. We value our employees and offer a supportive work environment where you can grow both personally and professionally.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.