MindPlus (Pvt) Ltd
About the Client
Our client is a leading Business Process Outsourcing (BPO) company specializing in providing a wide range of services, including customer service, marketing, technical support, HR, finance & accounting, and data entry & processing, to local businesses.
Job Overview
We are seeking experienced and motivated IT Support Executives to join our team. The ideal candidates will be responsible for providing technical support, maintaining IT systems, and ensuring smooth day-to-day IT operations within the organization.
Key Responsibilities
· Provide technical support for hardware, software, and network-related issues
· Install, configure, and maintain computer systems and applications
· Troubleshoot system and network problems, diagnosing and resolving faults
· Respond promptly to service issues and user requests
· Maintain records of issues, solutions, and system updates
· Support system upgrades, patches, and backups
· Ensure IT security protocols are followed
· Assist in maintaining IT infrastructure and documentation
Requirements & Qualifications
· Minimum 3 years of relevant experience in IT support or a similar role
· Strong knowledge of computer systems, networks, and troubleshooting techniques
· Familiarity with operating systems (Windows, Linux, etc.) and common software applications
· Good understanding of networking concepts (LAN/WAN, routers, switches)
· Strong problem-solving and communication skills
· Ability to work independently and as part of a team
Interested candidate may send their CV to jobs@mindplus.global
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Sri Lanka
Sri Lanka, officially the Democratic Socialist Republic of Sri Lanka, formerly known as Ceylon, is an island country in South Asia. It is located in the Indian Ocean, southwest of the Bay of Bengal, and is separated from India by the Gulf of Mannar and the Palk Strait. Sri Lanka shares a maritime border with the Maldives to the southwest and India to the northwest, and lies across the Bay of Bengal from Bangladesh and Myanmar to the northeast and the Andaman and Nicobar Islands of India to the east. Its capital is Sri Jayawardenepura Kotte, while Colombo is its largest city and the political,
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