Interpreter Project Coordinator

As a Project Coordinator for Interpretation Services you will serve as support to existing clients and manage

and coordinate the completion of interpretation and language assessments projects. This is a dynamic role

where you work closely with the clients as well as the sales teams to ensure the highest quality of standard

for all projects you oversee.

Position responsibilities:

• Consult and educate Sales team and clients regarding language assessments options and the coordination process.

• Liaise with clients and Sales team to ensure that individual projects are set up appropriately.

• Oversee the execution of projects with keen attention to detail, resulting in a successful meeting or assessment.

• Manage all logistical matters related to interpretation meetings and language assessments from beginning to end, working with clients, language raters and interpreters.

• Ensure deadlines are met with the interpreters and language raters according to projects

• Comply with internal regulations, processes and procedures in line with ISO standards.

• Discuss issues with clients, Sales team, language raters and interpreters, and creatively problem solve to alleviate issues, including trouble-shooting problem projects or events.

• Juggle multiple projects and priorities simultaneously in a fast-paced environment.

• Understand and abide by individual project instructions.

• Establish and maintain excellent relationships with contract interpreters, language raters, Sales team and clients.

• Negotiate rates on a broad scale or on a project by project basis with contract vendors.

• Clearly and effectively communicate any issues/updates/caveats or additional information to Sales team or clients as soon as that information is available.